Ratings based on 103 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Jun 2022 on Orbitz
Beautiful hotel sorrounded by nature by a thermal water complex. If you want to try the pools they'll give you a cheaper rate ($15). Place is super clean, quiet, outdoor restaurant and bar. Beautiful
by A verified traveler
Disappointing visit- not is all as it seams!
Posted 30 Nov 2021 on HotelsNothing open, no in-house bar or restaurant (all closed as I guess its off-season, but this is not made clear in the advertising). Closest facility 20 min walk away. Staff not very helpful (apart from one friendly receptionist who was present around 10am each morning). Shower leaked and made significant puddle in bathroom, told it was because it was a disabled shower and needed to close the screen in a certain way, which made no difference.
Selected at it had a gym (which along with the spa was a good facility for a hotel) but this does not appear to be part of the hotel hence you have to pay EUR10 per visit- not a major expense but this is certainly not made clear when booking.
Maybe a better facility in the summer??????
by A verified traveler from New York city
Posted 10 Dec 2019
The receptionist was super polite and incredibly kind. The decor is dated, I mean 1985 dated. There were cigarette burns in the headrest of our bed. There were deep scratches in the faux wood floor. Finally the flush panel for the toilet had accummalated a couple years of grime and muck inside the crease where it meets the plastic molding. The breakfast had alright items except for the dirty dish water looking cappuccino that the bar lady made. I feel a bit petty mentioning this bit but coffee in Italy is like barbeque in Texas, everyone knows what right looks and taste like. We didn't even use the spa/thermal springs. they wanted us to pay to rent towels, I could not in good conscience spend more money on an experience that can only be described in two words. Hot Garbage
by A verified traveler
Posted 26 Nov 2019 on Hotels
by A verified traveler
Good quite hotel
Posted 30 Jun 2017 on HotelsNice secluded hotel by the thermal baths. Quiet area, accessable only by car. Simple but good breakfast.
by Genadijs from Ottawa
Genady
Posted 5 May 2016 on HotelsGreat hotel with thermal pools
by Anna from LaPorte, Indiana
Relaxing, pleasant atmosphere!
Posted 23 Jun 2015 on HotelsHotel is also a spa, with free use of the on-site pool, sauna, etc. The included breakfast was amazing with most of what Americans are used to eating. This hotel mostly caters to Italians, but the desk clerks spoke English quite well and we were very well taken care of. The hotel could use a little updating, but everything works well. Showers are typical for Italy, but smaller than we are used to. Double beds are actually 2 twins combined to make a king-sized bed. Mattresses were not the most comfortable, but we still slept quite well. Would absolutely go back!
Recommended
for Everyoneby Drohan from Dublin, Co. Dublin, Ireland
Nice hotel
Posted 16 May 2013
Pros: Location and ambiance
Cons: Restaurant a separate entity
Nice hotel nice location Services good Love thermal centre One visit free
by A verified traveler from Sydney
Pleasant staff and central location
Posted 11 Jul 2009Staff were very helpful and friendly. Suited our purposes as it was close to the Ferrari Museum and a short drive into Modena. Restaurant not great, limited menu choice but nice restaurants in Sassuolo. Grounds pretty. Beds comfortable. Free internet connection very helpful when travelling.
by A verified traveler
Posted 5 Jan 2024
