Ratings based on 695 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jan 2024
Comment from Hotel Management
21 Jan 2024 by Mvh Scandic Sarpsborg, Hotel Management
Hei. Takk for en fin score på ditt opphold
by A verified traveler
Hotel in the middle of the city centre
Posted 21 Nov 2022 on HotelsGood location. Nice rooms and amneties. Very service minded. I would reccomend.
by A verified traveler
Bad service- stay away!
Posted 9 Sep 2022 on HotelsI never managed to get to the hotel as they were fully booked - after having accepted to booking! I received a text message when I was almost there telling me that they were sorry but they could not accept me - but had rebooked me in another hotel. When I arrived at the “Hotel 1016” I was charged the price as per Scandic only to find out that 1) the hotel was a dump! And 2) I could have booked the same hotel in the app for half of what I paid! The room was dirty, had cracked class in the window (could not be opened as there was a danger of it falling out). I was so annoyed I went to Scandic to complain, but they only said they were sorry. I am NOT a happy customer and want a full refund. There is no way in hell I can ever recommend staying in any of the hotels again!!!!!
Comment from Hotel Management
19 Oct 2022 by Best regards Scandic Sarpsborg, Hotel Management
Hi. Wee are sorry for your experience. We have send you a personal answer on your mail.
by A verified traveler
Posted 2 Sep 2022 on Hotels
Comment from Hotel Management
3 Sep 2022 by Mvh Scandic Sarpsborg, Hotel Management
Hei. Tusen takk for en flott score på ditt opphold hos oss.
by A verified traveler
one night stay
Posted 12 Jun 2022 on HotelsFriendly staff. Small room extremely small bathroom, poor cleaning, hotell needs to be refurbished. Not worth the price.
Comment from Hotel Management
15 Jun 2022 by Best regards Scandic Sarpsborg, Hotel Management
Hi. Thank you for your feedback. It is nice too see that the staff was friendly. We will take the room experience with us in our further job with the hotel.
by A verified traveler
Posted 2 Dec 2021 on Hotels
Comment from Hotel Management
5 Dec 2021 by Mvh Scandic Sarpsborg, Hotel Management
Hei. Tusen takk for en flott score på ditt opphold.
Ønsker deg en riktig God Jul
by A verified traveler
Acceptable but with some major issues
Posted 1 Nov 2021 on HotelsFelt like a worn down hotel that’d been renovated to an ok standard, but nothing fancy.
Plus: Great breakfast
Minus: No way to control the temperature in a room that was really warm. Silverfish in the bathroom :(
Comment from Hotel Management
2 Nov 2021 by Mvh Scandic Sarpsborg, Hotel Management
Hei Andreas. Takk for din tilbakemelding. Beklager varmen på rommet,men det er sentralfyr styrt.
by A verified traveler
Posted 17 Oct 2021 on Hotels
Comment from Hotel Management
20 Oct 2021 by Mvh Scandic Sarpsborg, Hotel Management
Hei Knut Harald. Takk for en fin score på ditt opphold hos oss.
by A verified traveler
OK for short stay, lavish breakfast
Posted 17 Sep 2021 on HotelsBasic Scandic hotel providing everything you would expect from the brand. Hotel was rather old-schooled and rooms needed renovation, but that expected from small town hotel, beds and pillows were as thin as you can get, and neck pain was inevitable. Breakfast were lavish and you could get anything you may imagine, yet again, Scandic breakfast is always top notch :) Other than, good loaction, very central, very quiet.
Comment from Hotel Management
17 Sep 2021 by Best regards Scandic Sarpsborg, Hotel Management
Hi. Thank you for the respond on your stay with us.
by A verified traveler
Posted 18 Jul 2021 on Hotels
Outdatet, not clean enough, the breakfast didn’t seem fresh (dry cucumbers and bread).
Comment from Hotel Management
26 Jul 2021 by Best regards Scandic Sarpsborg, Hotel Management
Hi .Thank you for your feedback.
