Ratings based on 325 Verified Reviews

4.2 out of 5
85% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Shortcommings for a 3 star

Posted 9 Oct 2023 on Hotels
Small room for 2 adults and a few suitcases and voila, cramped. Expected a little more Ifrom a 3 star hotel associated with Best Western. Reception staff were very accommodating and pleasant. 3 night stay but cleaning of room and restocking of ammeneties not up to standards. Great location
Comment from Hotel Management
13 Oct 2023 by Nadège - General Manager Sure Hotel Sarlat, Hotel Management
Dear Marcel, Thank you for your feedback regarding your stay at Sure Hôtel Sarlat. We are happy to read that our location and our team made a positive impression on you. Our recently renovated hotel is ideally situated for enjoying the Périgord Noir and all its treasures.Our rooms are in the Sure by Best Western range, offering good value for money. We are always ready to listen, particularly when it comes to service or restocking in the room. We will take care to increase our vigilance in this matter.We look forward to welcoming you back and introducing you to more of our beautiful region.
5 out of 5
by A verified traveler

Posted 18 Sep 2023
Good breakfast, clean room but small.
4 out of 5
by A verified traveler

Part of my french road trip

Posted 9 Jun 2023 on Hotels
Once manouvered to the carpark due to peek traffic all went so well Reception perfect and cheerful a delight
4 out of 5
by A verified traveler

Posted 29 Aug 2022 on Hotels
It was perfect for our two night stay, not too far the we couldn't walk to the town centre, hotel was clean, staff were welcoming and always freindly
4 out of 5
by A verified traveler from Carlsbad

This traveler left a rating score only Posted 28 Jul 2022 on Orbitz
5 out of 5
by A verified traveler

Posted 3 Apr 2022 on Hotels
On the outskirts of the town, but only a, short walk. This hotel is opposite a shopping centre and eating options. There's a great chinese buffet a few yards away. Rooms are small and a little dated, but that reflects in the price. I would deffo stay again.
Comment from Hotel Management
5 Apr 2022 by Nicolas Tamion, Hotel Management
Dear customer I would like to thank for your comment. We are happy that your stay met your expectations and we hope to have the pleasure to receive you very soon. Best regards Nicolas Tamion Hotel Altica Sarlat manager
4 out of 5
by A verified traveler from Wolverhampton

Posted 13 Aug 2020
Good car parking.Friendly staff.Good Wi Fi and Air Con .Brilliant location .
5 out of 5
by A verified traveler

Posted 20 Jul 2020 on Hotels
great hotel. very nice
Comment from Hotel Management
3 Aug 2020 by Justine, Web manager des hôtels Altica, Hotel Management
Dear Sir, Thank you for giving us feedback on your experience in our establishments. We are delighted to note that you have appreciated your entire stay. We will transmit your satisfaction to our staff. We reiterate our thanks to you and look forward to welcoming you again. Sincerely and cordially,
5 out of 5
by A verified traveler

Posted 10 Jul 2019 on Hotels
We stayed one night. Excellent staff were very helpful.
Comment from Hotel Management
15 Jul 2019 by Cynthia from Altica Group., Hotel Management
Thank you very much for your kind comment. We make our best for our customers to spend the best stay possible. Hope to see you soon in Sarlat ! Kind regards,
5 out of 5
by A verified traveler

Posted 3 Jul 2019
Great value hotel, close to SARLAT and all staff really helpful
Comment from Hotel Management
4 Jul 2019 by Cynthia from Altica Group., Hotel Management
Thank you very much for this kind comment ! Hope to welcome you back in Sarlat ! Kind regards,
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