Ratings based on 417 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
3.5 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Jun 2024
Decent motel close to the beach with a very nice pool, restaurant and bar!
Clean room, ice cold A/C, and hot shower water. All staff were helpful and very nice.
The standard rooms are very small, but mine had the balcony which helped a lot and overlooked the pool.
1 block to the beach, and 1 block to the main strip.
Comment from Hotel Management
18 Jun 2024 by The Palms at Coco Beach, Hotel Management
Thank you for taking the time to rate us We appreciate and take into account your recommendations. we look forward to welcoming you on future visits
by A verified traveler
Posted 7 Jun 2024
VERY small rooms.
Comment from Hotel Management
7 Jun 2024 by The Palms at Coco Beach, Hotel Management
Thank you for investing your time in providing feedback.We regret to hear that the Basic Economy category did not align with your expectations.With our hotel offering six distinct categories, we trust that you will find greater satisfaction in our more luxurious accommodations during your future stays.
by A verified traveler
Posted 29 May 2024
Comment from Hotel Management
30 May 2024 by The Palms at Coco Beach, Hotel Management
Thank you for taking the time to rate us, we look forward to hearing from you soon.
by A verified traveler
Posted 18 May 2024
Fabulous staff, good pool and restaurant. This usa great choice if you book excursions or rent a car to get you around otherwise find another location.
Comment from Hotel Management
20 May 2024 by The Palms at Coco Beach, Hotel Management
Thank you for taking the time to rate us, it was an honor to welcome you and we are pleased to know that we met your expectations. we look forward to welcoming you on future visits.
by A verified traveler
Posted 16 May 2024
The property do not direct access to the beach
Comment from Hotel Management
16 May 2024 by The Palms at Coco Beach, Hotel Management
Thank you for your valuable feedback. We strive to exceed your expectations and eagerly anticipate your future visits.
by A verified traveler from Spring Hill
Posted 16 May 2024
Older property, but well maintained and clean. Very nice pool area with bar and restaurant. Very quick walk to beach, shops and restaurants. The staff was very friendly and helpful! Great value. We would definitely stay again if returning to Playas del Coco.
Comment from Hotel Management
16 May 2024 by The Palms at Coco Beach, Hotel Management
Thank you for sharing your positive experience! It's wonderful to hear that you enjoyed your stay at the hotel . The well-maintained and clean facilities, along with the proximity to the beach, shops, and restaurants, sound delightful. The friendly and helpful staff must have made your stay even more enjoyable. It sounds like a great value for a relaxing vacation. We hope you get the chance to return and create more wonderful memories at this lovely destination!
by A verified traveler
Posted 11 May 2024
The food was really good and they had a nice pool and nice A/C rooms. Very close to the beach less than 1 minute walk.
Comment from Hotel Management
12 May 2024 by The Palms at Coco Beach, Hotel Management
Thank you for your positive feedback. We are delighted to learn that we have fulfilled your expectations and that the quality of the food and the location of our establishment enhanced your trip.
by A verified traveler
Posted 10 May 2024
The staff at the Palms at Coco Beach were great. They are so helpful and happy all the time. The pool area with dining and activities was a great place to relax. The market was a convenient place to get snacks and cold drinks. We had a wonderful vacation and would return here. Pura Vida.
Comment from Hotel Management
12 May 2024 by The Palms at Coco Beach, Hotel Management
Gracias, Jason, por dedicar tu tiempo a revisar nuestros servicios. Estamos encantados de saber que nuestro personal le ayudó durante su visita. Esperamos que vuelva pronto.
by A verified traveler
Posted 7 May 2024
I thought the staff were all so nice and helpful.
The breakfasy was superb. will definately come back
Comment from Hotel Management
8 May 2024 by The Palms at Coco Beach, Hotel Management
I am glad to hear that you had such a positive experience during your stay. It's wonderful to know that the staff were accommodating and that you enjoyed the superb breakfast. Your feedback is greatly appreciated, and we look forward to welcoming you back on your next visit. Thank you for choosing our establishment!
by A verified traveler from stoney creek
Posted 6 May 2024
Amazing place and service. Safe area and walkable as well.
Comment from Hotel Management
6 May 2024 by The Palms at Coco Beach, Hotel Management
Thank you very much for taking the time to rate us. we appreciate your commentswe look forward to seeing you in future visits
