Ratings based on 415 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Jun 2024
The view was amazing and it was very quiet.
The food selection and quality was low.
Comment from Hotel Management
9 Jun 2024 by Papagayo Golden Palms, Hotel Management
Thank you for your visit. We're glad you enjoyed the views and the tranquility our location offers. Additionally, we appreciate your feedback; it's crucial for us to take care of every detail as the satisfaction of our visitors is our reward. We'll share this comment and hope to see you again soonBest regardsDiego Montero
by A verified traveler
Posted 3 Jun 2024
Comment from Hotel Management
9 Jun 2024 by Papagayo Golden Palms, Hotel Management
Thank you, Ernesto, for taking the time to rate your experience. We appreciate your feedback and hope to have the opportunity to exceed your expectations in the future. If there's anything specific you think we could improve upon, please feel free to let us know.Best regardsDiego Montero
by A verified traveler
Posted 15 May 2024
Comment from Hotel Management
16 May 2024 by Papagayo Golden Palms, Hotel Management
Dear Lagera, thank you for sharing your feedback with us. We appreciate your visit to Papagayo Golden Palms and your review. We're always looking to improve, so we'd love to hear more about how we can enhance your experience. Looking forward to welcoming you back soon!Best regardsDiego Montero
by A verified traveler from New Braunfels
Posted 3 May 2024
It chose this property based previous reviews, especially the one where the customer complained that it was dead here and that there was nothing to do. My thought: perfect!
Comment from Hotel Management
6 May 2024 by Papagayo Golden Palms, Hotel Management
Thank you, Jimmy, for your review and for choosing our property! We're delighted to hear that our tranquil environment met your expectations. While some may find it quiet, we strive to offer a peaceful retreat away from the hustle and bustle. We hope you enjoyed your stay and look forward to welcoming you back in the futureBest regardsDiego Montero
by A verified traveler
Posted 7 Apr 2024
Comment from Hotel Management
9 Apr 2024 by Papagayo Golden Palms, Hotel Management
Hi Julia,Thank you so much for taking the time to leave us a perfect 5-star rating. We're delighted to hear that you enjoyed your stay at Papagayo Golden Palms. We hope to welcome you back again in the future for another wonderful experience!Best regards!Diego Montero
by A verified traveler
Posted 30 Mar 2024
Golden palms is absolutely gorgeous. The staff is incredible - friendly, helpful and they go out of their way to make you comfortable and to keep the facilities clean. The breakfast has freshly made eggs, French toast, black beans and rice, plantains, potatoes, cereal and amazing fruit. I recommend getting an iced coffee, which is included with breakfast.
We loved the pool and had plenty of smoothies while swimming e with the kids and relaxing. Watermelon, strawberry or mango were all amazing.
There are hammocks where you can lay and see the howler monkey families pass through in the morning or afternoon.
We had dinner on the property and I highly recommend the grilled shrimp, which was part of my Caesar salad. All the food was delicious.
The property is beautiful manicured and has beautiful birds and butterflies.
I
The staff also helped us to arrange a snorkel and boating outing, which was fantastic. We saw string raid, eels, bright fish and a puffer fish.
We loved it here!
Comment from Hotel Management
1 Apr 2024 by Papagayo Golden Palms, Hotel Management
Dear Jennifer, thank you for your wonderful review! We're delighted to hear that you enjoyed your stay at Golden Palms. Our staff takes pride in providing excellent service and ensuring your comfort. We're glad you liked our breakfast selection and iced coffee. It's fantastic that you could relax by the pool and enjoy our smoothies. Observing howler monkeys from the hammocks must have been a unique experience. We're pleased you enjoyed our dinner options, especially the grilled shrimp Caesar salad. Our property is a beautiful retreat for nature lovers, and we're happy you appreciated it. We're thrilled we could help arrange your snorkeling and boating outing, and it's great to hear about the marine life you encountered. We look forward to welcoming you back soon!Warm regardsDiego Montero
by A verified traveler
Posted 26 Mar 2024
Property has comfortable bed, friendly staff, good breakfast. The location is close to the airport. We stayed two nights.
Comment from Hotel Management
26 Mar 2024 by Papagayo Golden Palms, Hotel Management
Dear Paula,Thank you for your review and for choosing to stay at Papagayo Golden Palms!We're delighted to hear that you enjoyed our property and found the bed comfortable, the staff friendly, and the breakfast good. It's also great to know that the location near the airport was convenient for you during your two-night stay.We appreciate your feedback and hope to welcome you back again in the future.Best regards,Diego Montero
by A verified traveler
Posted 18 Mar 2024 on Hotels
Comment from Hotel Management
19 Mar 2024 by Papagayo Golden Palms, Hotel Management
Hello dear Timothy,Thank you so much for visiting and sharing your review with us. Your feedback is greatly appreciated as it helps us pay even closer attention to detail and continuously improve each day. We would have been delighted to know which aspects we could have improved upon during your stay to make it even better. I'm confident that addressing your concerns would have positively changed your perspective, and we would have worked diligently to resolve them to ensure a more perfect experience. We also appreciate your evaluation, as it will aid us in our ongoing efforts to provide unique and unforgettable experiences. Thank you once again for your feedback, and we look forward to the opportunity to welcome you back in the future.Warm regards,Diego Montero
by A verified traveler
Posted 16 Mar 2024 on Hotels
Comment from Hotel Management
18 Mar 2024 by Papagayo Golden Palms, Hotel Management
Dear Edward,Thank you for your recent visit and for taking the time to leave us a review! We appreciate your feedback and look forward to welcoming you back soon.Best regards,
by A verified traveler
Posted 16 Mar 2024
The grounds of this hotel are very pretty, the rooms are large and comfortable, but best of all was the very friendly and helpful staff. The location is a short drive from Liberia airport, and Coco Beach. I wished that the restaurant had more to offer on the dinner menu but that was really my only minor issue
Comment from Hotel Management
19 Mar 2024 by Papagayo Golden Palms, Hotel Management
Hello dear Christa. Thank you for choosing Papagayo Golden Palms for your stay and for sharing your positive feedback with us. We're delighted to hear that you enjoyed our beautiful hotel grounds and found the rooms spacious and comfortable. Our team takes great pride in providing friendly and helpful service to our guests, so we're thrilled that stood out to you. We're also pleased to know that our location near Liberia Airport and Coco Beach was convenient for you.We appreciate your feedback regarding our dinner menu, and we'll certainly take it into consideration as we strive to improve our offerings. Your satisfaction is our top priority, and we look forward to welcoming you back for another wonderful stay in the future.Warm regardsDiego Montero
