Ratings based on 980 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jun 2024
Comment from Hotel Management
6 Jun 2024 by Lynn, Hotel Management
Thank you for returning our survey with a perfect score! The entire team celebrates when we hear that we exceeded our guest's expectations. We look forward to your next visit to Sarasota.
by A verified traveler
Posted 30 May 2024
Didn't like the pool being out in the parking lot
Comment from Hotel Management
31 May 2024 by Lynn, Hotel Management
Thank you for taking the time to share your feedback with us. We are sorry to hear that the location of our pool did not meet your expectations. We understand how important it is to have a relaxing and convenient pool area, and we apologize for any inconvenience this may have caused during your stay.We appreciate your input and will consider it as we continuously strive to improve our facilities and services. Your comfort and satisfaction are our top priorities, and we hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience.
by A verified traveler
Posted 28 May 2024
Had a wonderful time except the night shift concierges who was rather rude with her comments.
Comment from Hotel Management
29 May 2024 by Lynn, Hotel Management
Thank you for bringing this matter to our attention. We sincerely apologize for the experience you had with our front desk agent. This is certainly not the level of service we strive to provide, and we are very sorry for the negative impression it left on you.We take feedback like yours seriously, as it helps us to continually improve our services. Please be assured that we are addressing this situation with our staff to ensure it does not happen again. We will be conducting additional training focused on customer service and professionalism to prevent similar incidents in the future.Thank you once again for your feedback. We hope to have the chance to welcome you back and provide you with the exceptional service you deserve.
by A verified traveler
Posted 28 May 2024
Pretty quiet place with convenient access to freeway.
Comment from Hotel Management
28 May 2024 by Selena, Hotel Management
Thank you for your review! We're glad you enjoyed the peaceful atmosphere and found our location convenient for freeway access. We appreciate your feedback and hope to welcome you back to Magnolia Pointe Hotel soon! Safe travels!
by A verified traveler
Posted 27 May 2024
“I recently had the pleasure of staying at Magnolia, and it was an unforgettable experience. From the moment I arrived, the staff went above and beyond to ensure my comfort and satisfaction. The luxurious accommodations, coupled with exceptional service, made my stay truly memorable. The hotel’s prime location made exploring the city a breeze, and I can’t wait to return on my next visit. Highly recommended!”
by A verified traveler
Posted 25 May 2024
Nice staff good room for rate, very comfortable
Comment from Hotel Management
26 May 2024 by Lynn, Hotel Management
Thank you for responding to our survey. We are thrilled that you enjoyed your stay and that we exceeded your expectations. We look forward to your next stay.
by A verified traveler
Posted 19 May 2024
Staff was kind and accommodating
Comment from Hotel Management
19 May 2024 by Lynn, Hotel Management
Thank you so much for your 5-star review! We're absolutely delighted to hear that you had such a positive experience during your stay with us.We're especially thrilled to know that our staff made a significant impact on your visit. Providing exceptional service is a top priority for us, and it's gratifying to hear that our team's efforts contributed to your enjoyable stay.Thanks again for choosing to stay with us. We look forward to welcoming you back in the future!
by A verified traveler
Posted 14 May 2024
Comment from Hotel Management
15 May 2024 by Lynn, Hotel Management
Steven,Thank you for choosing to stay with us, and we look forward to welcoming you back on your next visit to Sarasota. If there's anything we can do to make your future stays even more enjoyable, please don't hesitate to let us know.
by A verified traveler
Posted 10 May 2024
Comment from Hotel Management
12 May 2024 by Lynn, Hotel Management
Hi David,We are appreciative that you returned our survey. We are excited about the 5 out of 5 rating!! Your comfort is our main priority and we hope that you will visit us again the next time you are in Sarasota.
by A verified traveler
Posted 10 May 2024
One of the closer hotels for TerraNova events, dog friendly $$ better breakfast than some others I've tried
Comment from Hotel Management
11 May 2024 by Lynn, Hotel Management
Hi Nina,Thank you for your score of 5/5! Your insights are very important to us. We look forward to seeing you during your next visit to Sarasota.
