Ratings based on 952 Verified Reviews
3.0 Room cleanliness
3.7 Service & staff
3.2 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 May 2024
by A verified traveler
Posted 6 May 2024
I showed up to check in at 11:30pm , there was a sign on the door that said with a customer be right back , door was locked , i waited for 30 minutes outside i also called the hotel 2 times got no answer , then a young lady came around the corner outside wearing flip flops , sweat pants and a white see through shirt with no bra while smoking and talking on her phone asked me do i need anything, i reluctantly said yes as i assumed she might be a lady of the night , only to find out that she was the hotel clerk i was visibly upset and my tone was as well. She then said whats your problem so i told her i had been waiting 30 minutes to check in and the sign is still up she said relax no need to be agitated. This women needs training on proper attire , behavior and overall understanding of customer service .
by A verified traveler from roswell
Posted 28 Apr 2024
Dirty and noisy AC
by A verified traveler
Posted 27 Apr 2024
by A verified traveler
Posted 27 Apr 2024
The room did not have good smell
by A verified traveler from Kissimmee
Posted 21 Apr 2024
I definately am coming back loved the room!!!!
by A verified traveler
Posted 21 Apr 2024
Convenient location to downtown Sarasota
by A verified traveler
Posted 17 Apr 2024
by A verified traveler
Posted 17 Apr 2024
Usually I do not write reviews when the experience has not been good, but this time I think it is worth my time to let future visitors, management and owners know. I read only a few reviews and thought it was okay to book a room for just one night, I didn't think it was going to be a big deal. The smell of humidity and darkness in the room right when you enter was horrible, floors look like dirty. The bathtub was clogged and water will go right back with all kinds of dirt. We were so tired when we got back at night that I failed to report it. My parents and I could not sleep well. I thought that it was only me that felt unsafe because of the lack of cleanliness,but next morning they told me they barely slept.
The only good thing was that the lady that helped with the breakfast was nice.
by A verified traveler
Posted 17 Apr 2024
