Ratings based on 52 Verified Reviews
4.8 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Mar 2024
Not what we were expecting at all. Booked the sea view balcony (deluxe room), hoping to wake up to a nice vista. Instead, we were woken up by sanding, sawing, drilling and shouting. There were renovations within the hotel grounds only a few metres from our balcony, with 5-6 workers shouting and constructing on the outdoor bar area. Asked for a hotel transfer and the staff lied to Expedia about the renovations (saying it was just a little bit of painting and wasn’t inside the hotel). Staff were not friendly, breakfast was okay, but otherwise an unwelcoming atmosphere. Had to fight Expedia for a transfer too, but glad we moved. Not what we wanted, what we paid for, or what was advertised.
by A verified traveler
Posted 9 Oct 2023
Place was really clean which was great and conveniently located near port terminal (4 minute walk) and plenty of dining options. It's also not too far from the main area where all the restaurants and bars are on the main seafront. It's a shame it was a noisy area as the annoying party boats from the main bay come close to the hotel from 10pm to midnight and it is loud!!!!! You can also hear other people slamming doors and talking loudly on the balconies which is annoying so didn't sleep well. Breakfast was very disappointing.....random mish mash and awful coffee.....you have to pay for the decent coffee which is insane. Rooms should also have water or kettle at least but only a fridge. Staff were ok, not the friendliest and Albania has a lot to learn generally in terms of hospitality and amenities compared to other countries. There was no bar or lunch options at hotel as it was closed so had to go out each day which we did anyway as did alot of day trips rather than staying at the hotel.
by A verified traveler
Posted 6 Oct 2023
Staff wonderful. Location great. Breakfast not bad could be a few more options. Overall wonderful stay. Would come back
by A verified traveler
Posted 2 Oct 2023 on Orbitz
by A verified traveler
Posted 25 Sep 2023 on Hotels
by A verified traveler
Posted 18 Sep 2023
I wish I could give a higher rating that five for staff and service. Not only is this a beautiful hotel with superb facilities, including a private beach, but it is also run by the most fantastic family for whom nothing is too much trouble.
Saranda as a destination is incredibly safe and the promenade is stunning. This hotel just added to our wonderful holiday.
The hotel is spotlessly clean, the staff all speak English, it is only a four minute walk from the ferry terminal and the beds are so comfortable. I highly recommend this hotel.
by A verified traveler
Posted 21 Jul 2023 on Hotels
Comment from Hotel Management
22 Jul 2023 by Arvi, Hotel Management
Dear Guest,Thank you for your review!We are very sorry to hear that we did not meet your expectations during your stay with us. We will try our best in the future and we hope you give us a second chance to redeem ourselves.Kind regards,Vila KALCUNI!
by A verified traveler
Posted 3 Jul 2023
Excellent property
Comment from Hotel Management
3 Jul 2023 by Arvi, Hotel Management
Dear Guest,Thank you so much for leaving a review. It means a lot to us to know that you enjoyed your stay. Hope we see you again soon!
by A verified traveler
Posted 1 Jul 2023
Had an amazing stay at Vila Kalcuni. It was so modern and everything felt brand new. Everything was super clean. The pool area is so luxurious and beautiful. Would definitely stay again. Felt very safe as two female travellers. There is even a washing line on each balcony and pegs. Never found a problem parking our car. Always sun beds available. Only negative was that the staff were not overly friendly they were quiet and kept themselves to themselves and breakfast was a little repetitive but they would cook us any type of eggs we asked for in the mornings. Would definitely stay again.
Comment from Hotel Management
1 Jul 2023 by Arvi, Hotel Management
Dear Guest,Thank you for leaving a review! It makes us very happy to hear that we met your expectations while you were staying with us. It is great to know that you enjoyed your stay with us. We hope to see you again soon.Kind regards,Vila KALCUNI
by A verified traveler
Posted 23 Jun 2023
Fantastic hotel, great staff, wonderful suite. Walkable from ferry port and restaurants. Exchange shops locally to get lek.
Basic breakfast but nice.
Comment from Hotel Management
28 Jun 2023 by Jona , Hotel Management
Dear Guest,We are so happy to hear that we met your expectations during your stay! Thank you for the positive feedback and we hope to see you again soon!Kind regards,Vila KALCUNI
