Ratings based on 35 Verified Reviews
4.5 Room cleanliness
4.2 Service & staff
4.8 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Jun 2023
The hotel exceeded my expectations, the cleanliness is amazing. Staff are very friendly and helpful, the restaurant within the hotel also has a good selection of food all reasonably priced and delicious. The pool was lovely, and the private beach with umbrellas and sun beds was beautiful.
by A verified traveler
Posted 19 Jun 2023
Wonderful staff and property!
Very clean and well looked after, quiet area at the end of Saranda and is located right in between the town centre and Ksamil.
Rooms were tidied very well ( I always inspect for that), we had an issue with a hair dryer but reception gave us an alternative one promptly.
All staff were lovely including housekeeping and kitchen aswell.
Overall I am very happy with my choice of staying at El Primero!
by A verified traveler
Posted 18 Jun 2023
by A verified traveler
Posted 17 Jun 2023
Staff and management rude when confronted about over charging at the bar because we are British! Got ripped off on every drink as they charged double the prices printed on the menu and then refused to rectify it when we realised. Extremely unprofessional. Its a shame they feel the need to rip people off.
by A verified traveler
Posted 12 Jun 2023
Our stay at El Primero was nothing short of amazing! The hotel itself was immaculate and in excellent condition. Clean and beautiful. The staff was incredibly friendly and helpful, especially the younger woman behind the front desk! Make sure to ask for beach recommendations! The food was wonderful and the area is great for walking to dinner or dessert!
by A verified traveler
Posted 18 Apr 2023
by A verified traveler
Posted 17 Sep 2022 on Hotels
This relatively new hotel is located at the far end of Sarande, away from the crowd and noise of the main beach which you can drive to. Our room has a balcony overlooking the sea/beach/pool, which we really liked and enjoyed. Breakfast is OK.
by A verified traveler
Posted 13 Sep 2022
It's a bit in the middle of nowhere. You're better off staying in town where everything is because you'll spend a lot of money getting back and forth if you don't have a car. They only serve food during peak season which we were not told during the booking or we wouldn't of stayed there. There is a camp site right next door with campers which is a bit of an eye sore and might be unsafe. Little to no security at night.
by A verified traveler
Amazing!
Posted 11 Sep 2022 on HotelsSmashed my expectations, really friendly service (especially in the spa area) and good breakfast and clean comfortable room. Great location too.
by A verified traveler
Posted 30 Jul 2022
I learned the hard way that in Albania the hotel owner put their own stars, becuase this is not a 4 star hotel and many things to fix
