Ratings based on 100 Verified Reviews
4.3 Room cleanliness
3.6 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Oct 2023 on Ebookers
The hotel was good , the rooms clean and the staff were very pleasant, my only issue was that it wasn’t made clear that most of the facilities were closed because of the season, the main bars were closed, the main restaurant was closed and they wouldn’t even make cocktails at the only bar that was open. The surrounding area was closed but decent bars and restaurants were open in the main town.
by A verified traveler
Posted 13 Oct 2023
by A verified traveler
Posted 13 Oct 2023
Very nice hotel, quite and has a beautiful view
by A verified traveler
Posted 15 Sep 2023 on Hotels
by A verified traveler
Posted 6 Sep 2023
Great dinner
by A verified traveler
Posted 5 Sep 2023
by A verified traveler
Posted 14 Aug 2023
by A verified traveler
Posted 31 Jul 2023
Do not get sucked into the Instagram promotions for this hotel. It’s as though the hotel staff deliberately try to be as rude and unhelpful as possible!
The floor plan of the hotel is the worst I’ve ever seen not to mention the 1 elevator that can barely fit 4 people in it. Once you find the right one you’ll be waiting for a while!
The food is average at best although I didn’t get food poisoning so that’s a plus.
The music is so loud it’s impossible to have a conversation and the genre is either 2am club dance music or hip hop.
The roof top pool is accessible for €36 each.
Fair to say I wouldn’t go back to this hotel even if they paid me.
I usually don’t bother to leave reviews but this place just left me wanting to go home as soon as possible..
by A verified traveler
Posted 26 Jun 2023
Great hotel with lots of facilities. Quite a walk from the centre of Serranda. Lots of elements have extra charges, which can be expensive if you want to use them.
by A verified traveler
Posted 18 Jun 2023
My stay at Bougainville Bay was enhanced by the very attentive staff and hospitality team. They were always available and eager to help.
