Ratings based on 38 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 May 2024
We enjoyed the spacious cabin and the access to boats and the lake!
Comment from Hotel Management
27 May 2024 by Stacey C., Hotel Management
Thank you so much for the nice feedback. We hope to see you back real soon.
by A verified traveler
Posted 6 May 2024
Great views and great boat access. We'll definitely be returning.
Comment from Hotel Management
6 May 2024 by Stacey C., Hotel Management
You're most welcome! We eagerly await your return and look forward to creating more wonderful memories together. Until we meet again, take care and safe travels!
by A verified traveler
Posted 3 Mar 2024 on Hotels
Comment from Hotel Management
26 Mar 2024 by Ampersand, Hotel Management
Thank you for staying with us! Hope to see you again soon!
by A verified traveler
Posted 20 Feb 2024
Very cozy townhouse. Will stay again
by A verified traveler
Beautiful cabin!
Posted 28 Jan 2024 on HotelsWe love staying at the Balsam cabin, such a clean and beautiful place! Thank you for another awesome trip.
by A verified traveler
Posted 31 Dec 2023 on Hotels
by A verified traveler
Posted 17 Dec 2023 on Hotels
Comment from Hotel Management
19 Dec 2023 by Ampersand Bay Resort, Hotel Management
If there's anything specific you'd like to share or discuss further, please feel free to reach out to us directly. We are committed to learning from this experience and are dedicated to making the necessary changes to enhance the quality of our service. We hope to have the opportunity to welcome you back in the future for a much-improved experience.
by A verified traveler
Great Adirondack retreat!
Posted 10 Dec 2023 on HotelsWe stayed here for a family vacation and the place was great! I’m sure it’s different in the summer, and definitely a winter oasis. The only downsize was there wasn’t hot water in the shower downstairs it was warm but not scorching your skin hot like my husband likes! the basement where the two bedrooms were was cold but once you put on the space heaters they were cozy. The upstairs king room was “quite the room” and we called it all weekend. Such an Adirondack retreat. We’d love to go back!
Comment from Hotel Management
19 Dec 2023 by Ampersand Bay Resort, Hotel Management
Thank you so much for taking the time to share your positive feedback! We are delighted to hear that you had a wonderful experience during your stay with us.
by A verified traveler
Posted 6 Oct 2023 on Hotels
Perfect for our fishing trip for those who chose not to camp
Comment from Hotel Management
1 Nov 2023 by Ampersand Bay Resort, Hotel Management
We are happy to hear you enjoyed your time! We look forward to seeing you back soon.
by A verified traveler
Posted 25 Sep 2023
Nice quiet spot to relax
Comment from Hotel Management
1 Oct 2023 by Michelle, Hotel Management
Thank you so much for the review, we are happy to hear you enjoyed your stay! Hope to see you again soon!
