Ratings based on 24 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Jacksonville
Posted 15 May 2024
Excellent location clean, walkable to many attractions, stuff was great enjoyed Sarajevo.
Comment from Hotel Management
27 May 2024 by HOTEL ASTRA TEAM, Hotel Management
Thank you for your kind review, it is highly appreciated. We are looking forward to your next visit. Kind regards
by A verified traveler
Great location
Posted 1 Dec 2023 on HotelsThe hotel is in the heart of the city…excellent for the eternal flame,Latin bridge,genocide museum,pigeon square…
Friendly staff,continental breakfast….no bar,but plenty of bars just outside the hotel.
by A verified traveler
Very nice place. A very good value.
Posted 23 Oct 2023 on HotelsRight in the middle of old town, so location was great. Very close to touristy shopping.
Reserved parking is available for 12,5 euro per day. Good luck finding any other place to park.
Check in and out was great. Staff was cordial, helpful and English proficient.
On site free breakfast was very good. Restaurants for other meals are everywhere.
The room was very nice, comfortable and very clean. Elevator to 4th floor worked very well.
Very nice place. I recommend it and will stay there again.
by A verified traveler
Posted 14 Sep 2023
I found the hotel to be (so far) the best on my 3 week holiday to Europe. Staff is very friendly, and gracious. They have a large DELICIOUS breakfast spread that goes till late (at least 10:00am, i think even later) which is great cuz i often stay up late and have late breakfast. location is amazing, right in the middle of Old Town. everything is within 5 min walk, all the big sites in Sarajevo. Id stay here again in a minute. room is big, spacious, clean. Everyone speaks English in the hotel and very helpful. 5stars all the way.
Comment from Hotel Management
16 Oct 2023 by HOTEL ASTRA TEAM, Hotel Management
thank you very much for your feedback. We are happy to see that you were satisfied with our services. Most of all, it is nice to hear that our staff meets your expectations. Hopefully, you will choose our hotel for your next trip to Bosnia. Kind regards,
by A verified traveler
Posted 9 Jul 2023
Incredible location and friendly staff, but in need of refresh. Our room had a moldy smell to it. If they gave it a little uplift to replace carpets and address the smell, we would definitely come back.
by A verified traveler
Good location but dated
Posted 5 Mar 2023 on HotelsThe hotel is in a great location, just a couple of minutes walk from the Latin Bridge and Baščaršija. The rooms are a little dated, but were spacious with lots of storage. It was however impossible to securely lock the hotel room door from the inside - there was no manual lock/chain as you would find in most hotels.
by A verified traveler
Posted 9 Sep 2019
Nice central location. Polite staff. Can be noisey at night due to location
Comment from Hotel Management
19 Sep 2019 by Mirsada, Hotel Management
Dear,
Thank you for coment and we hope you will be again our guest.
by A verified traveler
Overpriced
Posted 12 Aug 2017 on HotelsGreat location, basic hotel, goid service. Breakfast was tasty. Overpriced for what you get.
by Barbara
Excellent hotel but lots of cigarette smoke.
Posted 14 Jul 2017 on HotelsThis is a decent hotel. The location is right at the edge of Old City and lots of restaurants, cafes and shopping available. My biggest criticism, and this is about all of the Balkans, not just this hotel, the cigarette smoking is overpowering. For instance, breakfast is included with the hotel room. Out of my four nights in this hotel I ate breakfast there twice because the cigarette smoke was so heavy I couldn't take it. It ruins every meal. I was the only one in the restaurant both times. The cigarette smoke was from the hotel staff.
I loved the staff: front desk was so helpful, housekeeping was excellent and the wait staff was also excellent.
Recommended
for Everyoneby A verified traveler from Banja Luka, Bosnia
Posted 18 Jan 2017
Pros: Location, easy of parking, nice room, pleasant staff
Location: Located within a 5 min. walk of the beautiful Sarajevo historic shopping district
We traveled to Sarajevo for a conference. We enjoy exploring the old part of European cities and so try to stay within walking distance. When you are driving, finding such a hotel with parking is frequently difficult. Here it was great. You literally park in front of the hotel door. The staff will move your car and retrieve it whenever needed. The hotel was very nice, the breakfast was good and the room was large and beds nice. Everything was very clean. We will stay here in the future when we have occasion to return to Sarajevo.
