Ratings based on 598 Verified Reviews

4.5 out of 5
82% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Las Vegas

Posted 24 Apr 2024
Superb staff and very nice hotel! Accessible location to any major parts of Central Sapporo including Odori Park, Nijo Market, and Tanukikoji. The best part is the room has a laundry machine which is super convenient! Overall definitely recommend it and would stay again! 😁
Comment from Hotel Management
24 Apr 2024 by Tokyu Stay Sapporo front desk , Hotel Management
Thank you for using Tokyu Stay Sapporo.We are very honored to receive a high evaluation, and we are very happy that you were satisfied. When you come to Sapporo again, please use our hotel. We are looking forward to seeing you again.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Mar 2024
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Mar 2024
4 out of 5
by A verified traveler

Posted 4 Mar 2024
Sufficient parking space
5 out of 5
by A verified traveler

Posted 4 Mar 2024
Very good value and quality with friendly staff
5 out of 5
by A verified traveler

Posted 3 Mar 2024
Very clean!
5 out of 5
by A verified traveler

Posted 3 Mar 2024
Easy check in and good location
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Mar 2024
4 out of 5
by A verified traveler from Sydney

Posted 15 Feb 2024
Very good location; especially for why it was selected as close to Odori Park for Snow festival and Susukino for ice sculptures during the visit to Sapporo. The staff were always helpful and kind. Room is smaller than anticipated but still comfortable and the room I received had washer and dryer was very handy. Overall good stay and enjoyable.
5 out of 5
by A verified traveler

Posted 12 Feb 2024
Very close to subway