Ratings based on 707 Verified Reviews
3.9 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Feb 2023
The location was great.
Comment from Hotel Management
11 Feb 2023 by Kusakabe, Hotel Management
Thank you very much for your stay.Did you enjoy Hokkaido stay?We are looking forward to serving you again!Best regards,Tmark City Hotel Sapporo front desk Kusakabe
by A verified traveler
Posted 3 Aug 2020 on Hotels
Comment from Hotel Management
4 Aug 2020 by フロント 方, Hotel Management
この度はTマークシティホテル札幌をご利用頂きまして誠にありがとうございます。
また、お忙しい中ご投稿頂いたことに重ねて御礼申し上げます。
またの機会がございましたら是非Tマークシティホテル札幌をご利用下さいませ。
ご来館を心よりお待ち申し上げております。
by A verified traveler from Singapore
Posted 22 Jan 2020
Room smaller than expected and a bit far from station. located at red district area, don't feel safe to walk around at night. Bathroom totally the smallest among the hotel i stayed for this trip and price slightly higher than others too. Don't worth for what we paid for it. Staff able speak english and chinese.
Comment from Hotel Management
22 Jan 2020 by Tmark City Hotel HU, Hotel Management
Thank you for your stay and detailed review.
We are disappointed that you could not enjoy your time with us.
Hopefully, you went on to enjoy the rest of your trip and had a safe onward journey.
Warmest regards
by A verified traveler
Posted 30 Nov 2019
The hotel is at a perfect location, very easy to get around with public transportation and walking distance to awesome bars and restaurants. The room is great, very clean and has everything you need. The staff were also very helpful since the beginning, available at all times whenever I had any questions. Totally recommend it.
Comment from Hotel Management
1 Dec 2019 by Tmark City Hotel HU, Hotel Management
Thank you very much for your stay. We look forward to serving you again. Best regards
by A verified traveler
Posted 25 Nov 2019
The staff was very professional and polite. I look forward to visit again
Comment from Hotel Management
26 Nov 2019 by Fujita, Front Desk, Hotel Management
Thank you for your staying with us!
We are look forward to welcome you again!
by A verified traveler
Room was too small even for Japanese hotel
Posted 10 Nov 2019 on HotelsRoom was very small. It was no space for luggage, no even tiny wardrobe, not enough hangers.
No card key, but an old-school key with a huge key-chain.
Breakfast is good. Toothbrushes, razors and others are provided as in any other Japanese business hotel. Great Japanese restaurant at the basement floor. Hotel located in the middle of the huge red light district.
Comment from Hotel Management
10 Nov 2019 by Tmark City Hotel Sapporo front desk FANG, Hotel Management
Thank you for your stay and detailed review.
We are disappointed that you could not enjoy your time with us.
Hopefully, you went on to enjoy the rest of your trip and had a safe onward journey.
Warmest regards,
by A verified traveler
Posted 25 Sep 2019
Centrally located and within easy reach of the subway network. Very friendly front desk staff and great customer service ethic.
Comment from Hotel Management
27 Sep 2019 by Tmark City Hotel Sapporo front desk MAEHARA, Hotel Management
Thank you very much for your stay. We look forward to serving you again. Best regards
by A verified traveler
Excellent hotel staff
Posted 4 Sep 2019 on HotelsReasonably priced hotel in the heart of Susukino, which unfortunately made for a few noisy nights due to the club street hawkers screaming from 2 AM to about 5 AM. Room was tiny, but very efficiently furnished. Breakfast was very good, especially the soup curry. The hotel staff was excellent.
Comment from Hotel Management
5 Sep 2019 by Tマークシティホテル フロント 藤田, Hotel Management
Thank you for sharing your review with us.
We look forward to your next visit!
by A verified traveler
Good for no-frills travellers
Posted 29 Aug 2019 on HotelsThe hotel has covenient access to most amenities - covenience store nearby; surrounded by restaurants; just 2 subway stations away from sapporo station, though the nearest train station to the hotel is not really within comfortable walking distance (about 10 min walk away).
The room was clean but the walls a little too thin for myself, who's a light sleeper. Hotel staff are also helpful and responsive.
Overall, considering the price, i think this hotel would be a good option for no-frills travellers.
Comment from Hotel Management
5 Sep 2019 by Tマークシティホテル フロント 藤田, Hotel Management
Thank you for sharing your review with us.
We look forward to your next visit!
by A verified traveler
Central location and responsive staff
Posted 22 Aug 2019 on HotelsThe hotel is centrally located. The nearest subway station to the hotel (around 10min walk away), susukino station, is 2 stops from sapporo station. Susukino is also a nightlife centre. So there is plenty to do at night (food, bars, clubs, karaoke, etc).
The room was clean but its sound insulation could be better as there were times when i could hear my neighbour speaking.
The hotel staff were responsive. When I made a call to the front desk, the staff came over to my room in no time.
There is no coin laundry in this hotel though the description in hotels.com indicate the hotel has laundry facility. But if you need to wash your laundry, there are coin laundry shops around 10min walk away. Otherwise, you may also use the hotel's laundry service.
Comment from Hotel Management
22 Aug 2019 by Tmark City Hotel Sapporo front desk LAI, Hotel Management
Thank you very much for your stay. We look forward to serving you again. Best regards Tmark City Hotel Sapporo front desk LAI
