Ratings based on 561 Verified Reviews

4.1 out of 5
88% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 26 Apr 2024
At lobby provide green tea, toothbrush, bathball all accessories
5 out of 5
by A verified traveler

Posted 25 Mar 2024
Very clean and accessible.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Feb 2024
5 out of 5
by A verified traveler

Posted 11 Jan 2024
The hotel is located near Sapporo station. Second time staying here. It is the pick up for the Niseko bus, and waling distance to the Rusutsu bus. There are family marts and lawsons within walking dsistance (across the street). Room was sufficient and will stay here again.
4 out of 5
by A verified traveler

Posted 6 Dec 2023
10 minute walk to either Sapporo Station and Odori Park. Hotel staff are really nice and surprisingly quiet for its location.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Feb 2023 on Hotels
3 out of 5
by A verified traveler

Posted 5 Jan 2023 on Hotels
Staffs are not friendly and treat us as very unprofessionally. Very disorganized, no smile at all. Only manager was good but rest of others are not nice. I was so disappointed.
5 out of 5
by A verified traveler

Posted 13 Nov 2022 on Hotels
The service was impeccable!! It was pouring rain, and needed a cab. The employee in the lobby ran out to hail a cab for us!! So grateful for his help. One thing about the room though, there are no usb plugs, so if you need to charge your devices, make sure bring electric outlet plug.
4 out of 5
by A verified traveler

Nicely renovated hotel with bad AC.

Posted 24 Jul 2022 on Hotels
The hotel seems like it was recently renovated. The room was clean and large, they did forget to repaint the window ledge for some reason. Breakfast was good with many options. Wifi was good. Two problems with this hotel. The beds were really hard, harder than sleeping on tatami mat. The AC barely worked. Good thing it's cool at night in Sapporo so we just sleep with the window open. Overall we enjoyed our stay and would recommend the hotel.
3 out of 5
by A verified traveler

Posted 17 Jul 2022
Nothing special
Back to Hotel Details Showing Reviews 1 - 10 of 561 Next