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New Otani Inn Sapporo

3.5 star property
Hotel with 2 restaurants, a quick walk to Sapporo Clock Tower

Choose dates to view prices

Photo gallery for New Otani Inn Sapporo

Living area
Daily buffet breakfast (JPY 3200 per person)
1 bedroom, premium bedding, down comforters, desk
Reception
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Laundry
  • Air conditioning

Room options

Available filters for rooms
Showing 37 of 37 rooms

View all photos for Deluxe Quadruple Room, Non Smoking

1 bedroom, premium bedding, down comforters, desk

Deluxe Quadruple Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Down duvet
Premium bedding
  • 46 sq m
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Natural Comfort Double "ZEN"

1 bedroom, premium bedding, down comforters, desk

Natural Comfort Double "ZEN"

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Down duvet
Premium bedding
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Japanese Superior

1 bedroom, premium bedding, down comforters, desk

Japanese Superior

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Premium bedding
Down duvet
Blackout drapes/curtains
Separate bedroom
  • 46 sq m
  • Sleeps 5
  • 5 Twin Futons

View all photos for Premium Twin Room

1 bedroom, premium bedding, down comforters, desk

Premium Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Down duvet
Premium bedding
  • 24 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Natural Comfort Twin "ZEN"

1 bedroom, premium bedding, down comforters, desk

Natural Comfort Twin "ZEN"

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Down duvet
Premium bedding
  • 24 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Executive Twin Room, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, down comforters, desk

Executive Twin Room, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Down duvet
Premium bedding
  • 46 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Moderate Twin

1 bedroom, premium bedding, down comforters, desk

Moderate Twin

7.6 out of 10
Good
(16 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Down duvet
Premium bedding
  • 24 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Premium Double Room

1 bedroom, premium bedding, down comforters, desk

Premium Double Room

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Down duvet
Premium bedding
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room, Smoking

1 bedroom, premium bedding, down comforters, desk

Comfort Double Room, Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Premium bedding
Down duvet
Blackout drapes/curtains
Separate bedroom
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Twin Room, Smoking

1 bedroom, premium bedding, down comforters, desk

Comfort Twin Room, Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Premium bedding
Down duvet
Blackout drapes/curtains
Separate bedroom
  • 24 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Premium Triple Room

1 bedroom, premium bedding, down comforters, desk

Premium Triple Room

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Premium bedding
Down duvet
Blackout drapes/curtains
Separate bedroom
  • 26 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Trundle Bed

View all photos for Natural Comfort Triple "ZEN"

1 bedroom, premium bedding, down comforters, desk

Natural Comfort Triple "ZEN"

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Premium bedding
Down duvet
Blackout drapes/curtains
Separate bedroom
  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Moderate Triple

1 bedroom, premium bedding, down comforters, desk

Moderate Triple

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Premium bedding
Down duvet
Blackout drapes/curtains
Separate bedroom
  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Triple Room, Smoking

1 bedroom, premium bedding, down comforters, desk

Triple Room, Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Premium bedding
Down duvet
Blackout drapes/curtains
Separate bedroom
  • 26 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Japanese Superior Room Non Smoking

1 bedroom, premium bedding, down comforters, desk

Japanese Superior Room Non Smoking

  • Sleeps 6

View all photos for Natural Comfort Floor Large Twin Room Non Smoking

1 bedroom, premium bedding, down comforters, desk

Natural Comfort Floor Large Twin Room Non Smoking

  • Sleeps 3

View all photos for Premium Twin Room Non Smoking

1 bedroom, premium bedding, down comforters, desk

Premium Twin Room Non Smoking

  • Sleeps 2

View all photos for Premium Superior Twin Room Non Smoking

1 bedroom, premium bedding, down comforters, desk

Premium Superior Twin Room Non Smoking

  • Sleeps 2

View all photos for Natural Comfort Floor Twin Room Non Smoking

1 bedroom, premium bedding, down comforters, desk

Natural Comfort Floor Twin Room Non Smoking

  • Sleeps 2

View all photos for Natural Comfort Double Room Non Smoking

1 bedroom, premium bedding, down comforters, desk

Natural Comfort Double Room Non Smoking

  • Sleeps 2

View all photos for Natural Comfort Floor Large Double Room Non Smoking

1 bedroom, premium bedding, down comforters, desk

Natural Comfort Floor Large Double Room Non Smoking

  • Sleeps 2

View all photos for Premium Corner Twin Room Non Smoking

1 bedroom, premium bedding, down comforters, desk

Premium Corner Twin Room Non Smoking

  • Sleeps 2

View all photos for Moderate Twin Room Non Smoking

1 bedroom, premium bedding, down comforters, desk

Moderate Twin Room Non Smoking

  • Sleeps 2

View all photos for Moderate Large Twin Non Smoking

1 bedroom, premium bedding, down comforters, desk

Moderate Large Twin Non Smoking

  • Sleeps 2

View all photos for Premium Superior Double Room Non Smoking

1 bedroom, premium bedding, down comforters, desk

Premium Superior Double Room Non Smoking

  • Sleeps 2

View all photos for Premium Single Room Non Smoking

1 bedroom, premium bedding, down comforters, desk

Premium Single Room Non Smoking

  • Sleeps 1

View all photos for Moderate Large Double Room

1 bedroom, premium bedding, down comforters, desk

Moderate Large Double Room

  • Sleeps 2

View all photos for Deluxe Twin Room Non Smoking

1 bedroom, premium bedding, down comforters, desk

Deluxe Twin Room Non Smoking

  • Sleeps 4

View all photos for Natural Comfort Floor King Room Non Smoking

1 bedroom, premium bedding, down comforters, desk

Natural Comfort Floor King Room Non Smoking

  • Sleeps 2

View all photos for Premium Double Room Non Smoking

1 bedroom, premium bedding, down comforters, desk

Premium Double Room Non Smoking

  • Sleeps 2

View all photos for Natural Comfort Double Room Smoking

1 bedroom, premium bedding, down comforters, desk

Natural Comfort Double Room Smoking

  • Sleeps 2

View all photos for Premium Executive Twin Room

1 bedroom, premium bedding, down comforters, desk

Premium Executive Twin Room

  • Sleeps 2

View all photos for Moderate Single Room Non Smoking

1 bedroom, premium bedding, down comforters, desk

Moderate Single Room Non Smoking

  • Sleeps 1

View all photos for Natural Comfort Floor Twin Room Smoking　

1 bedroom, premium bedding, down comforters, desk

Natural Comfort Floor Twin Room Smoking　

  • Sleeps 2

View all photos for Natural Comfort Floor Single Non Smoking

1 bedroom, premium bedding, down comforters, desk

Natural Comfort Floor Single Non Smoking

  • Sleeps 1

View all photos for [Premium]Suite Room 70 Sqm 13th Floor[Twin Room][Non-Smoking]

1 bedroom, premium bedding, down comforters, desk

[Premium]Suite Room 70 Sqm 13th Floor[Twin Room][Non-Smoking]

  • Sleeps 2

View all photos for Moderate Twin Room

1 bedroom, premium bedding, down comforters, desk

Moderate Twin Room

  • Sleeps 2

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About the neighborhood

Located in Sapporo City Centre, a neighborhood in Sapporo, New Otani Inn Sapporo is near a metro station and near a boardwalk/promenade. Sapporo Clock Tower and Sapporo TV Tower are notable landmarks, and the area's natural beauty can be seen at Odori Park and Moerenuma Park. Looking to enjoy an event or a game while in town? See what's going on at Sapporo Dome.
Visit our Sapporo travel guideOpens in a new window
Map
Nishi1-1, Kita 2, Chuo-ku, Sapporo, Hokkaido, 060-0002

What's nearby

  • Sapporo Clock Tower - 2 min walk - 0.2 km
  • Sapporo TV Tower - 5 min walk - 0.4 km
  • Sapporo JR Tower - 8 min walk - 0.7 km
  • Odori Park - 14 min walk - 1.2 km
  • Hokkaido University - 14 min walk - 1.2 km

Getting around

  • Sapporo Station - 2 min walk
  • Odori Station - 7 min walk
  • New Chitose Intl. Airport (CTS) - 56 min drive

Restaurants

  • ‪Japanese Ramen Noodle Lab Q - ‬1 min walk
  • ‪北海道食市場丸海屋離 - ‬1 min walk
  • 随縁亭
  • ‪北海道らーめん奥原流・久楽本店 - ‬1 min walk
  • ‪粋な居酒屋 あいよ 北3条店 - ‬1 min walk

About this property

New Otani Inn Sapporo

Hotel near Sapporo Clock Tower
Located close to Sapporo TV Tower and Sapporo JR Tower, New Otani Inn Sapporo provides shopping on site, a coffee shop/cafe, and dry cleaning/laundry services. Be sure to enjoy a meal at the two on-site restaurants. Free WiFi in public areas is available to all guests, along with a bar and conference space.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self parking (surcharge), and a front-desk safe
  • Meeting rooms, laundry services, and a 24-hour front desk
  • A banquet hall, luggage storage, and a gift shop
Room features
All 340 rooms have comforts such as premium bedding and laptop-friendly workspaces, as well as perks like air conditioning and WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with toilets with electronic bidets and shower/tub combinations
  • LCD TVs with digital channels
  • Refrigerators, electric kettles, and heating

Languages

English, Japanese

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Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 2,000 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,200 for adults and JPY 1,600 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (37 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 13 floors
  • Banquet hall
  • Built in 1981
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with digital channels
  • Pay movies

Food and drink

  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3200 for adults and JPY 1600 for children
  • Self parking fee: JPY 2000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply

Property is also known as

New Otani Inn Sapporo
New Otani Sapporo
Sapporo New Otani Inn
New Otani Inn Sapporo Hotel
New Otani Inn Sapporo Sapporo
New Otani Inn Sapporo Hotel Sapporo

Frequently asked questions

Is New Otani Inn Sapporo pet-friendly?

No, pets are not allowed at this property.

How much is parking at New Otani Inn Sapporo?

Self parking is available for JPY 2000 per night. Limited spots are available.

What time is check-in at New Otani Inn Sapporo?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM.

What time is check-out at New Otani Inn Sapporo?

Check-out is at 11 AM.

Where is New Otani Inn Sapporo located?

Located in Sapporo City Centre, this hotel is within a 10-minute walk of Sapporo Clock Tower, Sapporo TV Tower, and Sapporo JR Tower. Hokkaido University and Odori Park are also within 15 minutes. Sapporo Station is only a 2-minute walk and Odori Station is 7 minutes.

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New Otani Inn Sapporo Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 286 out of 759 reviews
Rating 8 - Good. 306 out of 759 reviews
Rating 6 - Okay. 122 out of 759 reviews
Rating 4 - Poor. 32 out of 759 reviews
Rating 2 - Terrible. 13 out of 759 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

John

Liked: Cleanliness, staff & service
Good breakfast
Stayed 1 night in Jan 2025

8/10 Good

Mark

Liked: Staff & service, amenities
The Hotel was near many things in Sapporo Downtown area.
Stayed 2 nights in Oct 2024

10/10 Excellent

May

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

Older style hotel however the location is good, mid way between Sapporo Station and Odori Park, both walkable. Lots of restaurants nearby which made it very convenient especially when it was snowing!
Stayed 6 nights in Feb 2025

8/10 Good

Juchen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good and staffs are friendly. I basically can walk to many places.
Stayed 3 nights in Jun 2024

10/10 Excellent

tracie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convinient location.
Stayed 4 nights in Jul 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and accessible.
Stayed 3 nights in Dec 2023

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Great location. Kind of smelly and the air conditioning never cooled down the room.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked the quadruple room. Place is clean and facilities are good. We drive all the way to hotel. Parking is convenient and will charge 2000yen for overnight parking. Don’t expect consideration if you request for early check in or late check out as the staff goes by the book. It is understable
Stayed 1 night in Apr 2025

10/10 Excellent

Takashi

Liked: Cleanliness, staff & service, property conditions & facilities
There's a reason why it's hard to make a reservation, the attitude of the hotel staff is different from that of other hotels on Sapporo
Stayed 1 night in Sep 2024

10/10 Excellent

Kobayashi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The
Stayed 1 night in Jan 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the quadruple room and it was big enough for 4 of us in the family. Overnight parking is 2000yen. Facilities are very good. Might have difficulty conversing with English. Don’t expect any consideration if you request for early checkin or late check out as the staff goes by the book.
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

English speaking, hospitality staff.

I was traveling with my wife and three grandchildren and became sick while I was in Japan. The hotel called a taxi for me and had the taxi take me to a Japanese health clinic where I met an English speaking Japanese Doctor Who was able to diagnose my condition, and prescribe medication for me. This is the best hotel that I have ever been in.
Stayed 1 night in Dec 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service
Bring your own bottled water, there is none in the room.
Stayed 2 nights in Apr 2025

8/10 Good

May May

Liked: Cleanliness, staff & service, amenities
At lobby provide green tea, toothbrush, bathball all accessories
Stayed 1 night in Apr 2024

10/10 Excellent

Takashi

Liked: Cleanliness, staff & service, property conditions & facilities
Almost every hotel has some bad-mannered hotel staff.So we can decide whether to use it again, but everyone in this hotel is a good-mannered hotelier, and we can stay there in a good mood
Stayed 1 night in Jun 2024

10/10 Excellent

Michiyo

Liked: Cleanliness, staff & service, property conditions & facilities
時計台やテレビ塔に近く駅へも買い物に行く事が出来て立地がとても良くキレイでした！
Stayed 1 night in Jun 2025

8/10 Good

nojiri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
海外の方がかなりの人がいらっしゃり、 朝食のバイキングのルールが、守られず、残念でした。
Stayed 1 night in Aug 2025

8/10 Good

???

Liked: Cleanliness, staff & service
和室を利用させて頂きました。 家庭と同じようなお風呂が快適でした。お布団の寝心地がよくなかったのが残念でした。
Stayed 1 night in Jul 2025

8/10 Good

kikumi

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
スタッフさん達が良い人でした 大通りやすすきのが近く、観光や食事も行きやすくとても良かったです
Stayed 1 night in Jul 2025

8/10 Good

Maiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ロビーにはスタッフの方が何名かいて、すぐ対応してくれる。 建物が少し古い感じがあるが部屋は清潔に整っていてユニットバスは広めでゆっくりできた。 駅や観光地も近いのでとても便利です！
Stayed 1 night in Jul 2025

6/10 Okay

Toshiaki

普通の並でした。
Stayed 1 night in Jul 2025

10/10 Excellent

MASAKI

Stayed 1 night in Jul 2025

2/10 Terrible

Yuklko

Stayed 1 night in Jun 2025

6/10 Okay

???

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
観光の拠点に便利な立地。そしてスタッフの方も優しく良かったです。 ただ、少し古いからなのか、トイレの水の流れは悪くて、1回軽くでは流れない。 飲み物の自販機も全部の階にないのと、製氷機は一カ所のみなので、ちょっと不便。
Stayed 1 night in Jun 2025

10/10 Excellent

Shingo

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2025