Ratings based on 369 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Mar 2024
by A verified traveler
Posted 30 Oct 2023
The building is old, but the facility is acceptable, the room is clean, although I did saw some bugs is at the outside frame of the window, which is understandable, because it is a country side area. The dining place around the area close really early, so the only choice is convenience store like Lawson and Scicomart.
by A verified traveler
No title to me.
Posted 23 Oct 2023 on HotelsIt was a good trip and stay at this hotel. I will come to this hotel again same times in next spring time.
by A verified traveler
Posted 20 Oct 2023 on Hotels
by A verified traveler
Posted 28 Sep 2023
Breakfast was nice and started early which I appreciate. The location was convenient for Jozankei, however, if you're not there for Onsen's there isnt a whole lot to see or do other than a short river walk.
Our room smelled like cigarette smoke and was pretty off putting, the rest of the property was fine although a little dated.
by A verified traveler
Posted 15 Aug 2023
nice, friendly hotel!. I enjoyed very much.
by A verified traveler
Posted 22 Jan 2023 on Hotels
by A verified traveler
Transportation issues affected our stay
Posted 16 Jan 2023 on HotelsOur trip got off to a bad start when the hotel staff informed me that the free hotel shuttle bus to Sapporo was already fully booked 2 days in advance - leaving us no way to get back to Sapporo (the private bus was booked as well). So instead of checking in and relaxing we spent the rest of the day having to change our flight and following hotels because of the delay. The hotel should have made it abundantly clear that the free shuttle is low capacity and books quickly. They were jot very helpful with providing alternate travel options.
The rest of the stay was obviously affected by the level of stress that caused. The onsen was very nice though and had a great outdoor area looking at the mountains. The staff was friendly, and the rooms were small and older but comfortable. The futon could have had a bit more padding and I didn’t sleep that great.
by A verified traveler
Posted 21 Jul 2022 on Hotels
The hotel was nice
by A verified traveler
Superb food
Posted 10 Aug 2021 on HotelsExcellent buffet. Items were fresh and delicious
