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Down duvet, in-room safe, blackout curtains, iron/ironing board
Down duvet, in-room safe, blackout curtains, iron/ironing board
Down duvet, in-room safe, blackout curtains, iron/ironing board
Down duvet, in-room safe, blackout curtains, iron/ironing board

Guest reviews

4.6/5 Wonderful
348 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Parking Available
  • Bar
  • Laundry

Map

Explore the area

Popular LocationOtaru Canal2 min walk
Popular LocationOtaru City General Museum Ungakan5 min walk
Popular LocationSuitengu10 min walk
AirportSapporo (OKD-Okadama)44 min drive

Choose dates to view prices

  • Unwind Loft

    4.8/5 guest room rating

    Room amenities

    • 40 sq m
    • Sleeps 6
    • 2 Large Twin Beds and 2 Twin Beds
    More detailsUnwind Loft
  • Hollywood Twin

    5/5 guest room rating

    Room amenities

    • 25 sq m
    • Sleeps 4
    • 2 Large Twin Beds
    More details Hollywood Twin
  • Standard Double

    4.6/5 guest room rating

    Room amenities

    • 15 sq m
    • Sleeps 2
    • 1 Double Bed
    More detailsStandard Double
  • Superior Twin Room

    4.4/5 guest room rating

    Room amenities

    • 25 sq m
    • Sleeps 4
    • 2 Large Twin Beds
    More detailsSuperior Twin Room
  • Anniversary Dinner Included - Hollywood Twin

    Room amenities

    • 25 sq m
    • Sleeps 4
    • 2 Large Twin Beds
    More detailsAnniversary Dinner Included - Hollywood Twin
  • Anniversary Dinner Included - Unwind Loft

    Room amenities

    • 40 sq m
    • Sleeps 6
    • 2 Large Twin Beds and 2 Twin Beds
    More detailsAnniversary Dinner Included - Unwind Loft
  • Anniversary Dinner Included - Standard Double

    Room amenities

    • 15 sq m
    • Sleeps 2
    • 1 Double Bed
    More detailsAnniversary Dinner Included - Standard Double
  • Anniversary Dinner Included - Superior Twin Room

    Room amenities

    • 25 sq m
    • Sleeps 4
    • 2 Large Twin Beds
    More detailsAnniversary Dinner Included - Superior Twin Room

About this area

Otaru

Located in Otaru, UNWIND HOTEL & BAR OTARU is in the city centre. Otaru City Art Museum and Otaru City General Museum Ungakan are cultural highlights, and some of the area's activities can be experienced at Kokusai Ski Resort and Kiroro Resort. Otaru Kihinkan and Otaru Aquarium are also worth visiting.

Visit our Otaru travel guide
Map
Popular Location

What's nearby

  • Otaru Canal - 2 min walk
  • Otaru City General Museum Ungakan - 5 min walk
  • Suitengu - 10 min walk
  • Otaru Music Box Museum - 13 min walk
  • Tomioka Catholic Church - 15 min walk

Getting around

  • Teine Station - 21 min drive
  • Sapporo (OKD-Okadama) - 44 min drive

Restaurants

  • Where to eat
  • THE BALL – Restaurant offering Italian cuisine. Serves breakfast and dinner daily.
  • BAR IGNIS – Open daily.

About this property

UNWIND HOTEL & BAR OTARU

3-star hotel, walk to Otaru Canal
This smoke-free hotel features a restaurant, a bar/lounge and self parking. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and multilingual staff. All 36 rooms boast deep soaking bathtubs, and offer free WiFi and fridges. Other amenities available to guests include down duvets, free bottled water and hairdryers.
UNWIND HOTEL & BAR OTARU offers 36 forms of accommodation with a safe and complimentary bottles of water. Beds feature down comforters. This Otaru hotel provides complimentary wireless Internet access. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, toilets with an electronic bidet and complimentary toiletries. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: JPY 1500 per night
  • Limited parking spaces
  • Parking height restrictions apply

Food and drink

  • 1 restaurant
  • 1 bar

Things to do

  • Shopping

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • Japanese

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Down comforter
  • Climate control (heating)
  • Linens

Bathroom

  • Deep-soaking bathtub
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Food and drink

  • Free bottled water
  • Fridge

More

  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in between 3:00 PM and midnight
Early check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
Parking at this property is limited to 5 spaces and cannot be reserved in advance.
Please note: Parking for buses, RVs, or other large vehicles is not available on site due to parking size restrictions.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding

Property payment types

American ExpressJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: JPY 1500 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a smoke detector.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
No pets and no service animals are allowed at this property
Parking height restrictions apply

Frequently asked questions

Can I cancel my reservation for free at UNWIND HOTEL & BAR OTARU and receive a full refund?
Yes, UNWIND HOTEL & BAR OTARU offers free cancellation on select room rates, because flexibility matters! Please refer to UNWIND HOTEL & BAR OTARU cancellation policy on our site for more details about any exclusions or requirements.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is available for JPY 1500 per night. Limited spots are available.
What time is check-in at this hotel?
Check-in is from 3:00 PM to midnight. After-hours check-in is not available.
What time is check-out at this property?
Checkout is at 11:00 AM.
Where is this property located?
Located in the heart of Otaru, this hotel is steps away from Sakaimachi Street and Otaru Canal. Otaru City Art Museum and Otaru City General Museum Ungakan are also within 10 minutes.

Guest reviews

Overall score and ratings for UNWIND HOTEL & BAR OTARU

4.6
Wonderful
5 - Excellent
238
4 - Good
88
3 - Okay
13
2 - Mediocre
5
1 - Poor
4
4.8
Cleanliness
4.5
Service and Staff
4.4
Amenities
4.6
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay

It is very nicely decorated hip hotel, the bed is comfortable, and the breakfast is fantasitc, I think this is the best hotel i stayed throught my Hokkaido trip, maybe something amiss would be there is no onsen facility in this hotel

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Unwind

Great location and very nice hotel. Front desk was very nice with helpful information on great restaurants and close shopping and attractions.

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in an amazing city

Amazing property in a beautiful town. We originally booked this property for our final stay in Hokkaido, however we wish we would have had more time to enjoy both the property and the surrounding area. The property was very clean and the staff was very accommodating. They offered a morning breakfast or “high tea”, and even made a special vegetarian set. Overall the staff was so friendly and the location shouldn’t be missed.

Stayed 1 night in Feb 2020