Ratings based on 533 Verified Reviews
3.9 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Nov 2023
員工親切友好， 環境舒適乾淨， 房間打掃的很乾淨，房間內貼心附上消臭可隨時噴灑室內或衣服，床和枕頭也很好睡， 毛巾也會時常更換， 佛心的價格還附免費早餐， 位置在狸小路7丁目尾巴， 附近有居酒屋和7-11, 是間可以享受安靜又可以在附近認真血拼的旅館
Comment from Hotel Management
1 Nov 2023 by ホテルラフィナート札幌, Hotel Management
この度はホテルラフィナート札幌にご宿泊頂きましてありがとうございます。ご滞在中は、快適にお過ごし頂けたようで、スタッフ一同嬉しく存じます。また、札幌の街を有意義にお過ごし頂けたようで何よりでございます。またのご宿泊をスタッフ一同お待ち致しております。
by A verified traveler
Posted 28 Oct 2023
The location is good, near the arcade shopping street. The rooms (especially the bathroom and the room's door lock) need a refresh job, it shows its intense past use. The check-in process is a little unusual, go to the counter, then go to a machine to pay, but have to go to the counter with staff to get a breakfast ticket and pay there. The breakfast is ok. The drinks available upon check-in are appreciated. The staff cannot speak English, although it seems many customers are foreigners, and thus because of the difficulty to communicate, it seems to take a long time and a line forms at the check-in counter.
Comment from Hotel Management
29 Oct 2023 by ホテルラフィナート札幌, Hotel Management
Thank you very much for staying at Hotel Raffinato Sapporo.We would also like to thank you again for posting your review.We apologize for the inconvenience that our hotel does not have many staff who can speak English. However, please rest assured that we will respond in good faith. We look forward to seeing you again.Hotel Raffinato Sapporo
by A verified traveler
Posted 6 Oct 2023 on Hotels
Comment from Hotel Management
28 Oct 2023 by ホテルラフィナート札幌, Hotel Management
この度はホテルラフィナート札幌にご宿泊頂きましてありがとうございます。ご滞在中は、快適にお過ごし頂けたようで何よりでございます。これからも、お客様に喜んで頂ける様スタッフ一同日々精進してまいります。またのご宿泊をお待ち致しております。
by A verified traveler
Posted 29 May 2022 on Hotels
Ok, but out of the way… extremely small room for two people .
Comment from Hotel Management
11 Jun 2022 by ホテルラフィナート札幌, Hotel Management
Thank you for using Hotel Raffinato Sapporo.
If you have a chance, please use it. We'll be expecting you.
Hotel Raffinato Sapporo
by A verified traveler
Posted 11 Oct 2021 on Hotels
Comment from Hotel Management
11 Oct 2021 by ホテルラフィナート札幌, Hotel Management
この度はホテルラフナート札幌にご宿泊頂きましてありがとうございます。
ご滞在中は快適にお過ごし頂けたご様子で何よりでございます。
これからもお客様にご支持頂ける様スタッフ一同努力して参ります。
次回のご宿泊をお待ち致しております。
ホテルラフィナート札幌
by A verified traveler
Posted 21 Sep 2020
by A verified traveler from Auckland
Posted 18 Aug 2020
Staff were helpful. Breakfast was simple but good. Room was clean.
by A verified traveler
Posted 4 Aug 2020 on Orbitz
Nice
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by A verified traveler
Good value for money
Posted 3 Mar 2020 on HotelsGood value for money. Drink bar is a big plus. Free green tea if you skip daily cleaning. Breakfast is just ok.
by A verified traveler from Bangkok
Posted 1 Mar 2020
Room was clean and breakfast are very good. The location is very close to town
