Ratings based on 240 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Auckland
Posted 10 Apr 2024
Good for the price
Comment from Hotel Management
12 Apr 2024 by ホテルマイステイズ札幌すすきの, Hotel Management
Thank you for the good rating. We hope to see you again.
by A verified traveler
Posted 12 Feb 2023
The service, the efficiency, and the friendliness all above what we were expecting. Way better than same rating hotel in the US
Comment from Hotel Management
13 Feb 2023 by ホテルマイステイズ札幌すすきの, Hotel Management
Thank you very much for your stay in our hotel mystays sapporo susukino. We are looking forward to welcoming you again. Kindest regards
by A verified traveler
Posted 4 Feb 2023
The heater run good and the bathroom very clean
Comment from Hotel Management
5 Feb 2023 by Hotel Mystays Sapporo susukino, Hotel Management
Thank you for the good rating. We hope to see you again.best regards
by A verified traveler
Posted 6 Aug 2022 on Hotels
Comment from Hotel Management
12 Aug 2022 by ホテルマイステイズ札幌すすきの, Hotel Management
この度はご宿泊並びに高評価を賜りまして、誠にありがとうございます。
再度のご利用を心よりお待ち申し上げております。
by A verified traveler from Bangkok
Posted 15 Feb 2020
Clean room, easy to find hotel, near shopping center ❤️
Comment from Hotel Management
16 Feb 2020 by HOTEL MYSTAYS sapporo susukino, Hotel Management
"Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,"
HOTELMYSTAY Ssapporo Susukino Takahashi
by A verified traveler
Posted 8 Feb 2020 on Hotels
Comment from Hotel Management
8 Feb 2020 by Hotel Mystays Sapporo Susukino, Hotel Management
Thank you for the good rating.
by A verified traveler
Posted 2 Jan 2020
The hotel ia pretty old, there is no on site parking, not very convenient for those who drive. There's no proper lobby for drop off as well. You may need to park illegally by the roadside to unload your baggages. There are alot of food options nearby though. Famous miso ramen right opposite the back door, good izakaya nearby and Lawson right behind the back door too.
Comment from Hotel Management
3 Jan 2020 by HOTEL MYSTAYS Sapporo Susukino Takahashi, Hotel Management
Thank you very much for choosing HOTEL MYSTAYS Sapporo Susukino．And we appreciate you taking your time writing to us.
Your comment is deeply appreciated, and considered in order to improve the operation of our hotel.
We will be so glad to have you again as our guest in the future.
by A verified traveler
Posted 9 Oct 2019
The hotel is clean, fresh and organized. It can be more ideal and convenient with complimentary bottled water in the room. Receptionists can be a little bit more accommodating or perhaps more equipped with the English language. I think that hinders them from conversing more with foreign guests.
Comment from Hotel Management
9 Oct 2019 by hotel mystays sapporo susukino, Hotel Management
Thank you for staying at HOTEL MYSTAYS Sapporo susukino. And we appreciate you spending your time to write to us.
Every staff member at our hotel will be working hard to improve the level of our service, trying to meet the expectation by the guests.
When you travel to Sapporo area in the future, we sincerely hope that you will consider our hotel for your stay.
by A verified traveler
Posted 3 Aug 2019 on Hotels
Very clean, good location, convenient coin operated laundry on the 6th floor.
Comment from Hotel Management
7 Aug 2019 by HOTEL MYSTAYS sapporo susukino, Hotel Management
Thank you for the good rating. We hope to see you again.
by A verified traveler from Singapore
Posted 24 Jul 2019
Like the onsen n breakfast service.
Dont like the tap in room-need to mix hot and cold water to get temperature. This causes wastage of water.
Trying to find out if hotel has a recycling bin.
Comment from Hotel Management
26 Jul 2019 by HOTEL MYSTAYS Sapporo Susukino, Hotel Management
Thank you for staying at HOTEL MYSTAYS Sapporo Susukino.
Every staff member at our hotel will strive to provide good service to our guests.
We hope we can serve you again at our hotel in the future.
