Ratings based on 971 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 May 2024
Conveniently located near Sapporo train station
Comment from Hotel Management
4 May 2024 by ホテルマイステイズ札幌アスペン くちこみ担当, Hotel Management
Thank you for staying at HOTEL MYSTAYS Sapporo Aspen.We are thankful for your generous feedback. Our hotel staff will continue to strive to provide the best services for our guests.HOTEL MYSTAYS Sapporo Aspen Front.
by A verified traveler
Posted 23 Apr 2024
The Hotel staff are very helpful and friendly ! I had lost my item in the room and the staff never give up and finally found it . Really appreciate the help! Will definitely come back to stay again ! Thank you !
Comment from Hotel Management
2 May 2024 by ホテルマイステイズ札幌アスペン くちこみ担当, Hotel Management
Thank you for staying at HOTEL MYSTAYS Sapporo Aspen.I'm really happy that the item I left behind was delivered to the customer.We sincerely hope to welcome you again at our hotel.HOTEL MYSTAYS Sapporo Aspen Front.
by A verified traveler
Posted 8 Apr 2024
Location convenient and decent hotel
Comment from Hotel Management
2 May 2024 by ホテルマイステイズ札幌アスペン くちこみ担当, Hotel Management
Thank you for staying at HOTEL MYSTAYS Sapporo Aspen.We are thankful for your generous feedback. Our hotel staff will continue to strive to provide the best services for our guests.HOTEL MYSTAYS Sapporo Aspen Front.
by A verified traveler
Posted 7 Apr 2024
Biggest hotel room in Japan?! This was perfect for our Sapporo overnight stay. A moment’s walk from the station, convenient for a city stroll and food and shopping options, and it was the biggest hotel room we’ve ever stayed in, Japan or elsewhere- it was ridiculous! Booked the quadruple room for our family with 2 teenagers, it was so spacious, 48 sqm, four separate semi double beds, dining table and chairs and lots of space for luggage. The hotel itself is somewhat dated, but was immaculate so I’d really recommend it especially for space and location.
Comment from Hotel Management
2 May 2024 by ホテルマイステイズ札幌アスペン くちこみ担当, Hotel Management
Thank you for staying at HOTEL MYSTAYS Sapporo Aspen. Thank you for your generous review of our hotel. We are glad you enjoyed your stay and hope to see you again soon. HOTEL MYSTAYS Sapporo Aspen Front.
by A verified traveler
Posted 26 Mar 2024
Comment from Hotel Management
2 May 2024 by ホテルマイステイズ札幌アスペン くちこみ担当, Hotel Management
この度はホテルマイステイズ札幌アスペンをご利用いただき誠にありがとうございます。お客様のまたのご利用を、スタッフ一同心よりお待ち申し上げております。ホテルマイステイズ札幌アスペン フロント
by A verified traveler
Posted 11 Mar 2024
Comment from Hotel Management
10 Apr 2024 by HOTEL MYSTAYS SAPPORO ASPEN FRONT, Hotel Management
Thank you for staying at HOTEL MYSTAYS SAPPORO ASPEN. We appreciate you taking the time to write to us.We sincerely hope to welcome you again at our hotel.HOTEL MYSTAYS SAPPORO ASPEN FRONT
by A verified traveler
Posted 3 Mar 2024
Good
Comment from Hotel Management
5 Mar 2024 by ホテルマイステイズ札幌アスペン くちこみ担当, Hotel Management
Thank you for staying at HOTEL MYSTAYS Sapporo Aspen. We appreciate you taking the time to write to us.We sincerely hope to welcome you again at our hotel.
by A verified traveler
Posted 3 Mar 2024
Very comfortable hotel 3 minutes from main railway station in Sapporo. Will stay here on return trips.
Comment from Hotel Management
5 Mar 2024 by ホテルマイステイズ札幌アスペン くちこみ担当, Hotel Management
Thank you very much for choosing HOTEL MYSTAYS Sapporo Aspen. We appreciate you taking the time to write to us.We are happy that you can use our hotel on your way back. We look forward to seeing you again.
by A verified traveler
Posted 22 Feb 2024
Convenient
Comment from Hotel Management
24 Feb 2024 by ホテルマイステイズ札幌アスペン くちこみ担当, Hotel Management
Dear : Guests,Thank you so much for staying at Sapporo Aspen.Our location to and from JR Sapporo Station(North Exit) is few minutes away. Also, there are some dining shops, convenience stores around.Hoping to see you again in the near future.Best regards,HOTEL MYSTAYS Sapporo AspenFront desk
by A verified traveler
Posted 10 Feb 2024
Comment from Hotel Management
24 Feb 2024 by ホテルマイステイズ札幌アスペン くちこみ担当, Hotel Management
Dear ; Guests,Thank you so much for staying at Sapporo Aspen.We are looking forward to see you againin the future.Best regards,HOTEL MYSTYAS Sapporo AspenFront desk
