Ratings based on 986 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Apr 2024
by A verified traveler
Posted 14 Apr 2024
by A verified traveler
Posted 1 Apr 2024
by A verified traveler
Posted 25 Feb 2024
Spa was good !
Breakfast buffet has lots of foods options.
Pretty good staff service as well.
by A verified traveler
Posted 5 Feb 2024
Excellent location.
by A verified traveler
Posted 3 Feb 2024
We have stayed at Emisia for over 3 times and it will be our go to place whenever we are in Sapporo. Have already booked another stay for next trip. Feel like keeping this gem of a hotel as a secret but kind of feel bad to not to compliment it as it doesn't do it justice. Each time we stay, we feel like they have improved, so well done Emisia team!
by A verified traveler
Posted 13 Dec 2023 on Hotels
A very satisfying stay at this hotel. Will definitely come back and stay at this hotel. The TV no English shows like Netflix. Only issue will be for Muslim tourists. No halal foods nearby the hotel. Need to travel about 30mins-40mins to the nearest halal foods.
Comment from Hotel Management
29 Dec 2023 by Hotel Emisia Sapporo, Hotel Management
Thank you for sharing your feedback about your stay. We're delighted to hear that you had a very satisfying experience at our hotel and that you plan to come back.We appreciate your feedback about the TV programming. Your input regarding the availability of halal food nearby is also important. We understand the importance of catering to diverse dietary needs, and we'll take your comments into consideration for future improvements.Thank you for choosing our hotel, and we look forward to welcoming you back!
by A verified traveler
Great stay for families who need a larger room
Posted 10 Dec 2023 on HotelsBooked the Western Japanese room type for my family - the room was of fantastic size, considering the usually smaller and tighter rooms in Japan. Requested for higher floors but they gave us the lowest floor instead. Breakfast is a must have at this hotel - good spread with Japanese rice bowl selection too.
Comment from Hotel Management
29 Dec 2023 by Hotel Emisia Sapporo, Hotel Management
Thank you for sharing your experience with us. We're glad to hear that you booked the Western Japanese room type for your family and found the room to be of fantastic size, especially considering the typically smaller rooms in Japan.We apologize if there was a mix-up with your request for higher floors. Western Japanese rooms are all located on the 5th floor. we appreciate your understanding.It's great to know that you enjoyed the breakfast with a good spread, including Japanese rice bowl selections. We strive to provide a variety of options to cater to different preferences, and we're pleased to hear that it was a highlight of your stay.We appreciate your feedback and look forward to the opportunity to welcome you and your family back in the future. Thank you for choosing our hotel!
by A verified traveler
Posted 9 Dec 2023
convenient & onsen spa
Comment from Hotel Management
29 Dec 2023 by Hotel Emisia Sapporo, Hotel Management
We're pleased to hear that you found our hotel convenient and enjoyed the spa during your stay. Convenience and relaxation are important aspects of a comfortable stay, and we're delighted that you had a positive experience with us.Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future.
by A verified traveler
Posted 5 Dec 2023
the onsen spa is fantastic
Comment from Hotel Management
29 Dec 2023 by Hotel Emisia Sapporo, Hotel Management
We're thrilled to hear that you had a fantastic experience at our spa! Relaxing and enjoying the amenities of a spa can truly enhance one's stay, and we're delighted that you found our spa to be enjoyable.Thank you for choosing our accommodation, and we look forward to the opportunity to welcome you back for another fantastic experience.
