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Hotel Emisia Sapporo

4.0 star property
Suburban hotel with 2 restaurants and 4 hot tubs

Choose dates to view prices

Photo gallery for Hotel Emisia Sapporo

Enjoy a meal with a city view from this stylish dining area, featuring a long table set for two and framed artwork on the walls.
Shopping mall
Relax by the two oval-shaped pools surrounded by comfortable seating and lush greenery.
Enjoy a city view from the large window, with a comfortable bed, bedside table, and TV.
Enjoy a panoramic city view from the comfort of this inviting room, featuring a cozy armchair and elegant floral arrangement.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Parking available
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 38 of 38 rooms

View all photos for Semi-double Bedded Room for 2 Guests - Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Semi-double Bedded Room for 2 Guests - Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room with Sauna and Spa Ticket, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Standard Twin Room with Sauna and Spa Ticket, Non Smoking

8.6 out of 10
Excellent
(14 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Down duvet
Blackout drapes/curtains
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Twin Room, Non Smoking, Corner (with Sauna and Spa Ticket)

1 bedroom, premium bedding, in-room safe, desk

Standard Twin Room, Non Smoking, Corner (with Sauna and Spa Ticket)

7.8 out of 10
Good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Down duvet
Blackout drapes/curtains
  • 29 sq m
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Standard Single Room, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Standard Single Room, Non Smoking

9.6 out of 10
Exceptional
(22 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Down duvet
Blackout drapes/curtains
  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Family Room, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Family Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Down duvet
Blackout drapes/curtains
  • 42 sq m
  • City view
  • Sleeps 8
  • 4 Large Twin Beds

View all photos for Japanese Style Room Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Japanese Style Room Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 39 sq m
  • Sleeps 8
  • 4 Twin Futons

View all photos for Sky Corner Double Room, Non-Smoking

1 bedroom, premium bedding, in-room safe, desk

Sky Corner Double Room, Non-Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Down duvet
Blackout drapes/curtains
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Japanese Western Room, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Japanese Western Room, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Down duvet
Blackout drapes/curtains
  • 46 sq m
  • Sleeps 10
  • 2 Large Twin Beds and 3 Twin Futons

View all photos for Junior Suite Room, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Junior Suite Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Down duvet
Separate bedroom
Blackout drapes/curtains
  • 62 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Twin Room, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Standard Twin Room, Non Smoking

7.8 out of 10
Good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Down duvet
Blackout drapes/curtains
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Single Room, Non Smoking (with Sauna and Spa Ticket)

1 bedroom, premium bedding, in-room safe, desk

Standard Single Room, Non Smoking (with Sauna and Spa Ticket)

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Down duvet
Blackout drapes/curtains
  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for High Floor Double Room, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

High Floor Double Room, Non Smoking

8.4 out of 10
Very good
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Down duvet
Blackout drapes/curtains
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Sky Corner Twin Room, Non-Smoking

1 bedroom, premium bedding, in-room safe, desk

Sky Corner Twin Room, Non-Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Down duvet
Blackout drapes/curtains
  • 37 sq m
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Sky Twin Room, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Sky Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Down duvet
Blackout drapes/curtains
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Twin Room, Non Smoking, Corner

1 bedroom, premium bedding, in-room safe, desk

Standard Twin Room, Non Smoking, Corner

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Down duvet
Blackout drapes/curtains
  • 29 sq m
  • City view
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for High Floor Corner Double, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

High Floor Corner Double, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Down duvet
Blackout drapes/curtains
  • 29 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for High Floor Twin Room, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

High Floor Twin Room, Non Smoking

7.8 out of 10
Good
(10 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Down duvet
Blackout drapes/curtains
  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for High Floor Corner Twin Room, Non-Smoking

1 bedroom, premium bedding, in-room safe, desk

High Floor Corner Twin Room, Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Down duvet
Blackout drapes/curtains
  • 29 sq m
  • City view
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for High Floor Twin Room-Non-Smoking

1 bedroom, premium bedding, in-room safe, desk

High Floor Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Run Of House

1 bedroom, premium bedding, in-room safe, desk

Run Of House

  • Sleeps 1
  • 2 Twin Beds

View all photos for High Floor Corner Twin Room-Non-Smoking

1 bedroom, premium bedding, in-room safe, desk

High Floor Corner Twin Room-Non-Smoking

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Single Room

1 bedroom, premium bedding, in-room safe, desk

Standard Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Sky Corner Twin Room-Non-Smoking

1 bedroom, premium bedding, in-room safe, desk

Sky Corner Twin Room-Non-Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Japanese Style Room

Bathroom

Japanese Style Room

  • Sleeps 4
  • 4 Twin Futons

View all photos for Sky View Suite

1 bedroom, premium bedding, in-room safe, desk

Sky View Suite

  • Sleeps 4
  • 1 King Bed, 2 Double Beds and 2 Twin Beds

View all photos for Comfort Double Room-Non-Smoking

1 bedroom, premium bedding, in-room safe, desk

Comfort Double Room-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for High Floor Double Room-Non-Smoking

1 bedroom, premium bedding, in-room safe, desk

High Floor Double Room-Non-Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Sky Corner Double Room-Non-Smoking

1 bedroom, premium bedding, in-room safe, desk

Sky Corner Double Room-Non-Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Emisia Suite

1 bedroom, premium bedding, in-room safe, desk

Emisia Suite

  • Sleeps 3
  • 3 Double Beds

View all photos for High Floor Corner Double Room-Non-Smoking

1 bedroom, premium bedding, in-room safe, desk

High Floor Corner Double Room-Non-Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Japanese western style room

1 bedroom, premium bedding, in-room safe, desk

Japanese western style room

  • Sleeps 4
  • 2 Twin Futons and 2 Twin Beds

View all photos for Junior Suite Twin

1 bedroom, premium bedding, in-room safe, desk

Junior Suite Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Sky Twin Room-Non-Smoking

1 bedroom, premium bedding, in-room safe, desk

Sky Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Bathroom

Family Room

  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Twin Room-Non-Smoking

1 bedroom, premium bedding, in-room safe, desk

Standard Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Corner Twin Room- Non-Smoking

1 bedroom, premium bedding, in-room safe, desk

Standard Corner Twin Room- Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Comfort Double Room-Smoking

1 bedroom, premium bedding, in-room safe, desk

Comfort Double Room-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Twin Room

1 bedroom, premium bedding, in-room safe, desk

Comfort Twin Room

  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed
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About the neighborhood

Map
5-5-25 Atsubetsuchuo 2jo, Atsubetsu-ku, Sapporo, Hokkaido, 0040052

What's nearby

  • Hokkaido Museum - 3 min drive - 3.1 km
  • Historical Village of Hokkaido - 3 min drive - 3.1 km
  • Sapporo Dome - 8 min drive - 7.1 km
  • Sapporo TV Tower - 12 min drive - 12.7 km
  • Odori Park - 14 min drive - 14.4 km

Getting around

  • Shin Sapporo Station - 2 min walk
  • Hibarigaoka Station - 16 min walk
  • Sapporo Okadama Airport (OKD) - 31 min drive

Restaurants

  • ‪スパ・アルバ レストラン - ‬1 min walk
  • ‪ペッパーランチ - ‬3 min walk
  • ‪サイゼリヤ - ‬2 min walk
  • ‪麺屋開高新さっぽろ店 - ‬2 min walk
  • ‪ミスタードーナツ - ‬3 min walk

About this property

Hotel Emisia Sapporo

Upscale hotel near Hokkaido Museum
Located close to Sapporo Dome and Sapporo TV Tower, Hotel Emisia Sapporo provides an indoor public bath (no minerals), shopping on site, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the steam room. Be sure to enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as conference space and 4 hot tubs.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • A porter/bellhop, multilingual staff, and concierge services
  • A vending machine, 13 meeting rooms, and a front-desk safe
  • Guest reviews give good marks for the helpful staff
Room features
All 512 rooms include comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with eco-friendly toiletries and deep soaking tubs
  • 32-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, refrigerators, and electric kettles

Languages

English, Japanese

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  • Free WiFi
  • Air conditioning
  • Breakfast available
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The price is P4,904
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (JPY 1,000 per night; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,000 for adults and JPY 1,500 for children
  • 2 restaurants
  • Hosted evening meal available daily for a fee of JPY 3,000

Restaurants on site

  • Hareus
  • Senun

Things to do

  • 4 hot tubs
  • Full-service spa
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 13 meeting rooms
  • 474 square feet of conference space
  • Computer station

Full-service spa

  • Hot tub
  • Public indoor bath (no minerals)
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Thin carpet in room
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 32 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1996
  • Double-glazed windows
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3000 for adults and JPY 1500 for children
  • Covered self parking fee: JPY 1000 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: JPY 3000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.
Additional breakfast fees apply to children under 6 years old who are booked in Breakfast Included rate plans and sharing a bed with adults.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Guests with tattoos are not able to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Emisia Sapporo
Hotel Emisia
Emisia Sapporo
Emisia
Hotel Emisia Sapporo Hotel
Hotel Emisia Sapporo Sapporo
Hotel Emisia Sapporo Hotel Sapporo

Frequently asked questions

Is Hotel Emisia Sapporo pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Emisia Sapporo?

Self parking is available for JPY 1000 per night.

What time is check-in at Hotel Emisia Sapporo?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. Late check-in is available during limited hours.

What time is check-out at Hotel Emisia Sapporo?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Emisia Sapporo located?

Located in Shinsapporo, this spa hotel is 2.1 mi (3.4 km) from Hokkaido Museum and within 9 mi (15 km) of Sapporo Dome and Sapporo Clock Tower. Sapporo TV Tower and Odori Park are also within 9 mi (15 km). Shin Sapporo Station is only a 2-minute walk and Hibarigaoka Station is 16 minutes.

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Hotel Emisia Sapporo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 492 out of 1006 reviews
Rating 8 - Good. 382 out of 1006 reviews
Rating 6 - Okay. 87 out of 1006 reviews
Rating 4 - Poor. 30 out of 1006 reviews
Rating 2 - Terrible. 15 out of 1006 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Roslima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location n great breakfast with awesome views
Stayed 2 nights in Feb 2025

10/10 Excellent

punnaroch

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was so helpful. The location is opposite to the train station and department store where is so convenient. Room is spacious and bed is also comfortable. It was an amazing experience.
Stayed 3 nights in Apr 2025

8/10 Good

Sumito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It looked like the hotel had many guests but I hardly met any of them during my stay so it was nice and quiet
Stayed 3 nights in Apr 2025

10/10 Excellent

Hidetoshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for shopping, close to the station, beautiful hotel. Very satisfied with the place and services.
Stayed 4 nights in Dec 2024

6/10 Okay

Kozue

Disliked: Cleanliness, amenities, property conditions & facilities
The room that we booked was not good. The beds and futons in the convention room didn't have enough chairs or space. we disapointed.
Stayed 1 night in May 2025

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoyed our stay at Emisia. Its comfortable and ticks all the boxes. Their location makes it more of a pleasant stay. Their breakfast is always generous with varieties. Their spa facilities is enjoyable and nicely managed. Their spas dining option is also a bonus. To relax in the spa's dining lounge after the spa is so relaxing. Their laundry facilities are recently upgraded, huge room with plenty of new machines.
Stayed 6 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

👍

I really enjoyed my stay at Hotel Emisia Sapporo and can give a thumbs-up to the public bath and the amazing view from my window.
Stayed 3 nights in Nov 2024

10/10 Excellent

Saiizan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located right next to the train station. Like entering a castle to rest & relax! Got a high floor for my room which has amazing views of the city. Loved the public bath at the basement, probably the biggest one I’ve ever been in for a hotel amenity! Would certainly stay here again for my next visit to Sapporo.
Stayed 1 night in Oct 2024

10/10 Excellent

yiliang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2024

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities
Next to Jr Station. Thumb up!
Stayed 2 nights in Jul 2024

8/10 Good

mikiya

Liked: Staff & service, amenities, property conditions & facilities
Very clean
Stayed 3 nights in Aug 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Jul 2024

10/10 Excellent

Yuko

Liked: Amenities, property conditions & facilities
Everything
Stayed 1 night in Oct 2024

8/10 Good

K

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Emisia Hotel review

The hotel is on the older side. The pictures of the hotel doesn't do any justice. Need updated photos of room. Nice bigger rooms than the typical Japanese hotel rooms but the amenities of the room is outdated. The smell of the toilet smells like the sewer. The tub was old and it moved. When i entered the tub, it moved. We just stayed at the Hotel Grand Fontaine at Haneda Airport and it was very nice. Smaller room but nicer and the same price. It was a newer hotel but i highly recommend that hotel. Service was great but just the room needed updating. Great location, next to the Shin-Sapporo train station. There was a mall next to the hotel so that was great. Would i stay there again, the price would have be right to stay again. Maybe when they update the rooms.
Stayed 7 nights in Feb 2025

10/10 Excellent

shohei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スパを毎日利用したかったのですが、 1300円は高すぎです内容も、地元の日帰り温泉より劣り 宿泊者は300が適当と思いました
Stayed 3 nights in Jul 2025

10/10 Excellent

Chung Ming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
員工態度友善 地方舒適 步行到火車站附近
Stayed 1 night in Jul 2025

10/10 Excellent

Atsumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応も良く駅に近く交通の便も良いです
Stayed 1 night in Jul 2025

8/10 Good

??

Liked: Cleanliness
　室内清掃は３日に一度でエコ対応。交換したいタオルはカゴに入れて外に出す。特に不便ではない。 　不満は室内のセーフティボックスの操作が分かりにくい。掛け布団が薄く軽い防寒にならない。室内の冷暖房がセントラルで操作の為機動性が低い。モーニングコールはフロントに依頼するので面倒。携帯の充電コードが部屋にない。部屋着パジャマが重くて着にくい。
Stayed 3 nights in Jul 2025

8/10 Good

RIEKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅から近いし、スーパーも飲食店も近くにあり便利です
Stayed 1 night in Jun 2025

10/10 Excellent

Hiyori

Liked: Cleanliness, amenities, property conditions & facilities
部屋が広く、街を一望できる素敵なロケーションでした。広々とした間取りは、キャリーケース2台も余裕を持って広げられ、快適に過ごせました！駐車場も常に係の方が着いて誘導してくださり、ホスピタリティが素晴らしかったです。
Stayed 2 nights in Jun 2025

10/10 Excellent

Souichi

Liked: Staff & service, amenities, property conditions & facilities
2泊利用しました。チェックアウト時間も長くゆっくり過ごせました。電子レンジが1F以外にもあると、利用しやすいと思いました。またスーツケース宅配も安く利用が出来て助かりました。
Stayed 2 nights in Jun 2025

10/10 Excellent

TSUNG I

Liked: Cleanliness, amenities, property conditions & facilities
地點好＇早餐超級棒，當地食材。頂樓餐廳景觀無敵
Stayed 1 night in Jun 2025

8/10 Good

Ayako

朝食が美味しい、スパが広くて快適だが、か
Stayed 2 nights in Jun 2025

10/10 Excellent

Yukio

Liked: Cleanliness, staff & service, amenities
景色が抜群に良かったです
Stayed 1 night in Jun 2025

4/10 Poor

Masumi

Disliked: Property conditions & facilities
男２人、女１人で一部屋に宿泊しました。 アメニティが髭剃り3本で、 女性用か全くなく、失望しました。 朝食をセットするのをわすれたので、チェックインのとき、追加お願いしたところ、直接会場に行って下さいとの事でした、ところが、レストランでは、断られました。予約のお客様分との事。当然だけど、キツイ言い方と、フロントと打ち合わせしておいてほしい。こういうサイトから申し込むと朝食を忘れやすい、宿泊取れた、で安心してしまう。朝食大丈夫かと問いかけてほしい
Stayed 1 night in Jun 2025