Ratings based on 293 Verified Reviews

4.6 out of 5
85% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 10 Mar 2024
A nice stopover on way from Niseko to Sapporo. Lovely large rooms. Did not love everything from the kaiseki dinner but the beef sukiyaki was good. Booked the private cypress bath so that we could bathe as a family but i would skip this next time and head straight for the public bath on the high level - large with a view of the forest.
4 out of 5
by A verified traveler

Posted 6 Mar 2024
public baths were great. not much cafe or restaurant in area. hotel is very near attractive places.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 May 2023 on Hotels
5 out of 5
by A verified traveler

Superb. Highly recommended

Posted 27 May 2023 on Hotels
Free shuttle bus takes you from sapporo station in an hour to your huge room. Perhaps 500 square feet. Marvelous kaiseki dinners. We had the shiori kaiseki the first night and the seafood kaiseki with A5 wagyu beef the second night. Superb. However it is served in the resturant. Not in your room or in a private room. Buffet breakfasts are very good. Therefore correctly priced as such. Nice onsens. Only other drawback is not their fault- not much to do in Jozankei without a car which we did not have. If I was ever going back to Jozankei, I would stay there.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Nov 2022
4 out of 5
by A verified traveler

Posted 25 Dec 2021
We had great time in Hanamomiji for ryokan and onsen. The facility seems old but maintained well. We wish the staff can speak English and provide resources for foreign travelers.
4 out of 5
by A verified traveler

Posted 5 Oct 2021
大浴場、部屋、サービス、夕食とても良かったです。 ただ、朝ご飯のビュッフェのとき、トイレ掃除に使うような手袋つけさせられてとても嫌でした。せめて布のものを使わせて欲しいです。
3 out of 5
by A verified traveler from Hong Kong

Posted 3 Nov 2019
Disappointed about the free shuttle bus service. I have tried to book the service, however the staff said it’s full. Also, we have dinner at the hotel, all the dishes were served at the same time instead of served one by one. The hot spring is quite good. The room is very big.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Aug 2019 on Hotels
5 out of 5
by A verified traveler

Not enough transportation to CityCenter

Posted 18 Jul 2019 on Hotels