Ratings based on 1,002 Verified Reviews

4.3 out of 5
100% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 25 Jan 2024
The room kinda sucked. Was very stuffy, no AC. Very old furniture. No fan in the bathroom
4 out of 5
by A verified traveler

Posted 7 Jan 2024
Hotel is quite old, and lamp in the room washroom was flickering during the second day of stay. In addition, hotel staff was not able to make arrangement for the airport taxi in the next early morning (4am) with 24 hours ahead of schedule as being confirmed earlier, and never informed us earlier so that we can think of any other ways, leaving anxiety in us. Luckily, there was a taxi managed to be called to pick us up 3 hours before our departure. Please do not simply give a rest-assurance to get a confirmed taxi when it is not possible, this may cause confusion and anxiety.
2 out of 5
by A verified traveler from Honolulu

This traveler left a rating score only Posted 2 Jan 2024
4 out of 5
by A verified traveler

Posted 25 Nov 2023
definitely an older hotel. the hotel itself was HUGE with many entrances, kind of confusing on where the reception is as there weren’t any signs. staff know english so very easy check in/out. the room is also old. LARGE, compared to the usual rooms in japan. more western for sure. old outlets, lamps, buttons everything else but they do work. when you first come in it is stuffy but make sure to put the ac on! hint of a dusty smell but it doesn’t really bother you. nice view of the city (well if you’re on the right side in my case). you’d notice some stains, very faint. not in the hot spots in the city but close enough if you don’t mind a walk! very decent if you’d just want the basics!
4 out of 5
by A verified traveler

Posted 25 Aug 2023
Great staff. Great hotel, big room, outstanding view, but getting outdated feature-wise. Could use separate toilet and bath rooms. Be nice to have an onsite onsen. Access to a microwave. Did enjoy the afternoon coffee area, but some additional food choices would have been nice.
5 out of 5
by A verified traveler

Posted 19 Aug 2023
The room was very wide and clean
3 out of 5
by A verified traveler

Posted 18 Aug 2023
ok
5 out of 5
by A verified traveler from Fayetteville

Posted 28 Jul 2023
Its like stayed my home.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Jun 2023
5 out of 5
by A verified traveler

Posted 27 May 2023
It was really good to stay here. Hot water and high water pressure are the best. Quiet also.