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Overview of Authent Hotel Otaru

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Guest reviews

4.3 / 5Excellent
506 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Breakfast Available

Map

What's nearby

AirportSapporo (OKD-Okadama)33 min drive

Choose dates to view prices

Free cancellation on all rooms

Book with confidence knowing you'll have flexibility if plans change.

  • Double Room, 1 Queen Bed, Non Smoking

    Double Room, 1 Queen Bed, Non Smoking

    Room amenities

    • 18 sq m
    • Sleeps 2
    More details
  • Twin Room, Non Smoking (2 Semi Double Bed)

    Twin Room, Non Smoking (2 Semi Double Bed)

    Room amenities

    • 27 sq m
    • Sleeps 4
    More details
  • Triple Room, Non Smoking (3 Semi Double Bed)

    Triple Room, Non Smoking (3 Semi Double Bed)

    Room amenities

    • 27 sq m
    • Sleeps 5
    More details
  • Room for 4 people, Non Smoking, Western Style(37sqm) or Japanese Style(36sqm)

    Room for 4 people, Non Smoking, Western Style(37sqm) or Japanese Style(36sqm)

    Room amenities

    • 36 sq m
    • Sleeps 4
    More details
  • Deluxe Twin Room, Non Smoking (2 Semi Double Bed)

    Deluxe Twin Room, Non Smoking (2 Semi Double Bed)

    Room amenities

    • 37 sq m
    • City view
    • Sleeps 4
    More details
  • Semi Double room,1 Double Bed (140cm x 195cm), Non Smoking

    Semi Double room,1 Double Bed (140cm x 195cm), Non Smoking

    Room amenities

    • 18 sq m
    • Sleeps 2
    More details
  • Twin Room, Non Smoking (For One Person)

    Twin Room, Non Smoking (For One Person)

    Room amenities

    • 27 sq m
    • Sleeps 1
    More details

About this area

Otaru

Located in Otaru, Authent Hotel Otaru is in the city centre. Otaru Canal and Suitengu are local landmarks, and travellers looking to shop may want to visit Sakaimachi Street and Rinyu Morning Market. Otaru Kihinkan and Otaru Aquarium are also worth visiting.

Visit our Otaru travel guide
Popular Location

What's nearby

  • Sakaimachi Street - 3 min walk
  • Otaru City Art Museum - 3 min walk
  • Otaru City General Museum Ungakan - 10 min walk
  • Tomioka Catholic Church - 10 min walk
  • Suitengu - 11 min walk

Getting around

  • Hoshimi Station - 18 min drive
  • Sapporo (CTS-New Chitose) - 65 min drive

Restaurants

  • Where to eat
  • Casablanca – Restaurant offering French cuisine. Serves breakfast, lunch and dinner.
  • Irifune – Restaurant offering Japanese cuisine. Serves breakfast, lunch and dinner.
  • Kaioh – Serves lunch and dinner.
  • Ondine – Serves light fare.

About this property

Authent Hotel Otaru

3.5-star hotel, walk to Otaru Canal
3 restaurants, 2 bars/lounges and a coffee shop/café are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area and a meeting room. All 195 rooms boast deep soaking bathtubs, and offer free WiFi and LED TVs. Other amenities available to guests include free wired Internet, fridges and room service (during limited hours).
Authent Hotel Otaru offers 195 forms of air-conditioned accommodation with complimentary bottles of water and complimentary slippers. Beds feature down comforters. LED televisions come with digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bidets, complimentary toiletries and hairdryers.
This Otaru hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

Self parking: JPY 1000 per night
Extended parking (surcharge)
Extended parking
Parking height restrictions apply

Food and drink

Buffet breakfast available for a fee daily 7 AM–9:30 AM: JPY 2550 for adults and JPY 1200 for children
3 restaurants and 1 coffee shop/cafe
2 bars/lounges
Room service available
Coffee/tea in a common area

Family friendly

Dry-cleaning service
Fridge
Snack bar/deli

Conveniences

Lift
Free newspapers in reception
Gift shop/newsstand
Vending machine
Water dispenser

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance

Languages spoken

English
Japanese

Business services

1 meeting room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible path of travel

More

Designated smoking areas

Room amenities

Bedroom

Air conditioning
Down comforter
Heating

Bathroom

Bidet
Deep-soaking bathtub
Free toiletries
Hairdryer
Rainfall showerhead
Shower/bathtub combination
Towels

Entertainment

Digital channels
LED TV

Food and drink

Free bottled water
Fridge

More

Desk
In-room massage
Iron/ironing board (on request)
Phone
Slippers

Policies

Check-in

Check-in between 2 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Property payment types

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 2550 for adults and JPY 1200 for children (approximately)
  • Self-parking fee: JPY 1000 per night (in/out privileges)
  • Facilities fee: JPY 300 per person and includes use of:

  • – Spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Only registered guests are allowed in the guest rooms. The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc.). Additionally, accommodation proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. Parking height restrictions apply.

Property is also known as

  • Authent Hotel Otaru
  • Authent Hotel
  • Authent Otaru
  • Authent
  • Otaru Authent Hotel
  • Authent Hotel Otaru Hokkaido
  • Authent Hotel Otaru Hotel
  • Authent Hotel Otaru Otaru
  • Authent Hotel Otaru Hotel Otaru
All reviews

Guest reviews

4.3

Excellent

5 - Excellent
204
4 - Good
240
3 - Okay
48
2 - Mediocre
13
1 - Poor
1
4.4
Cleanliness
4.3
Service and Staff
4.2
Amenities
4.1
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I wish to thanks 1 of the counter staff that took the extra effort to help me when i face some issue in looking for mapcode. He even ask for my itinerary and offer to help me find out all the mapcodes of the location i wish to go. Sorry i did not get your name. Thank you.

Stayed 2 nights in Feb 2020

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 1 night in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Top service, comfort and location

    Fantastic service, excellent location about 6 mins walk to JR Station. Very comfortable hotel with generous amenities and good sized room and bathroom.

    Stayed 1 night in Dec 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in Nov 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Excellent in Otaru

    Good enough space for 2 persons, queen size of bed with twin, 10minutes walk from Otaru station

    Stayed 1 night in Oct 2019