Ratings based on 196 Verified Reviews

4.1 out of 5
72% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 8 Aug 2021
There’s no cleaning service
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Sep 2020 on Hotels
3 out of 5
by A verified traveler from Tokyo

Posted 12 Feb 2020
The place was not so bad, good price but very cold. It could be hotter..
4 out of 5
by A verified traveler

Posted 3 Feb 2020 on Hotels
Convenient location. Good for an overnight stay.
4 out of 5
by A verified traveler from Vancouver BC Canada

Posted 11 Oct 2019
Since we plan to arrive late, so we arranged after hour self check in, and staff was very helpful and responsive and send us all we need over email decent private room
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Oct 2019
5 out of 5
by A verified traveler

Stopover

Posted 30 Sep 2019 on Hotels
I only stayed for one night as I was flying out early in the morning and no public transport would have been able to get me to the airport in time. Check in process was quick and easy, plus at the front desk I was able to book a taxi to get me to the airport which cost only 1600yen.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Sep 2019
5 out of 5
by A verified traveler from Philadelphia

Posted 30 Jul 2019
Clean rooms and friendly staff
4 out of 5
by A verified traveler

Be extra careful with your taxi request.

Posted 29 Jul 2019 on Hotels
Everything was good except that the reception staff fail to get me a taxi which I requested the night before the trip. It could be because of the communication breakdown. I requested the reception staff to get me a taxi at 6.45am the next morning but was shocked when I saw a notice pasted on the reception counter the next morning that they couldn't get me a taxi and was asked to get one by myself. I couldn't do anything as the reception only open at 9.00am. Luckily I managed to hail one on my way to the bus-stop. My flight was at 9.25am.