Ratings based on 28 Verified Reviews
3.6 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Feb 2024
Room smells like cigarettes
by A verified traveler
Needs improvement to its services
Posted 28 Feb 2024 on HotelsHotel has great facilities, room was nice, location excellent. However with few clients and missing services it was below average. Examples - no hot showers on 3 days, no pool towels for 2 days, snack menu not available, pool bar unmanned.
by A verified traveler
Posted 21 Dec 2022 on Orbitz
I really enjoyed this property. I needed to be near the airport, but also wanted to be on the beach. This place is perfect. The grounds on the property are landscaped very nicely and this made for a very pleasant atmosphere. The beach is of course beautiful and right there. Having a restaurant on the property was convenient too, as well as breakfast.
by A verified traveler
Posted 2 Jan 2022
Overdated
by A verified traveler
Posted 3 Feb 2021
Comment from Hotel Management
24 Feb 2021 by Monteiro, Hotel Management
Obrigado pela sua avaliação. Iremos trabalha na melhoria dos nossos serviços de forma a garantir a satisfação dos nossos clientes futuramente.
by A verified traveler
Beautiful setting let down poor communication
Posted 3 Jan 2019 on HotelsOk let’s start with the positives. The setting for the resort is STUNNING! The grounds of the resort are definitely where the money has been spent.
The not so great :
- the prearranged transfer that didn’t happen until 1hour 15 after we had arrived at the airport (galling considering the resort is 5 mins drive away). The manager did attempt to resolve by waiving the fee but still something you should be aware of.
-The taxi (booked by staff when given the name of the restaurant ) that literally took us to the other end of the island before taking us to the actual restaurant. When we questioned the manager he advised that one of us had told the driver To go there . Ermm... we have never been to island and speak little Portuguese so how we managed that I don’t know.
- the attempt to charge us a never mentioned supplement for Christmas Day dinner despite its being on half board and it being similar to what they served the next day at dinner. It was waived by the manager but again one of those things that grated
- bar the rare exception staff were incredibly miserable. As a family we had just come from another island and hotel in Cape Verde where the staff would return your greetings or initiate them... nothing!
-the leak in the villa toilet that was mentioned to the reception but not ever fixed
-fittings in villa
So overall, if you’re not going to be in the resort much and just want a place to stay you might consider it but I would not personally recommend.
by A verified traveler
Posted 19 Nov 2018
Recommended
for Everyoneby A verified traveler from NYC
Beautiful Hotel
Posted 19 Sep 2017I was there with my family and we enjoyed everything the hotel and staff had to offer. The staff at the reception area were very nice, polite, extremely helpful and accommodating. We would go into Mindelo and Sao Vicente during the day and come back to the peaceful tranquillity of the Foya Branca in the evenings. The rooms was nice and clean and no complaints about the WiFi....we had great access in our rooms and pool area.
by Eileen
Off the beaten path but nice
Posted 7 Mar 2017 on HotelsGreat hotel on the beach. Only downside is no wifi and lots of wild cats around restaraunts. Relaxing atmosphere with great balcony off room. Lovely ocean view with beautiful stars at night
by Trevor
Posted 16 Jan 2017 on Hotels
The only wifi is at the bar. Not a major hardship, but not convenient.
