Ratings based on 46 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 May 2024
A lovely hotel with comfortable rooms. The staffs are friendly and helpful. I had a great stay with them.
Comment from Hotel Management
9 Jun 2024 by Hotel Omali Sao Tome, Hotel Management
Thank you for your kind review! We're delighted to hear that you enjoyed your stay at Hotel Omali and that our comfortable rooms and friendly staff made a positive impact on your experience. We're thrilled to know that you had a great stay with us and we would be happy to welcome you back again in the future. Thank you for choosing Hotel Omali!
by A verified traveler
Posted 11 Mar 2024
Very good
Comment from Hotel Management
12 Mar 2024 by HBD Reservations, Hotel Management
Dear Isis Natalia,Thank you for taking the time to leave us a positive review. We are thrilled to hear that you had a very good experience during your stay at Hotel Omali. We hope to welcome you back in the near future for another enjoyable stay.
by A verified traveler
Posted 4 Feb 2024
Great hotel and great staff! The pool and restaurant are very nice also. Safe and quiet, nice for relaxing.
Comment from Hotel Management
4 Feb 2024 by Omali Team, Hotel Management
Thank you for sharing your positive experience with us at Hotel Omali in São Tomé. We are delighted to hear that you found our hotel to be great and our staff to be exceptional. It's wonderful to know that you enjoyed our pool and restaurant, as well as the overall safe and quiet atmosphere of the hotel. We strive to provide a relaxing and enjoyable environment for all our guests, and we are thrilled that you were able to unwind and have a pleasant stay with us. Your kind words are greatly appreciated, and we look forward to welcoming you back for another fantastic stay in the future.
by A verified traveler
Posted 9 Jan 2024 on Hotels
Comment from Hotel Management
10 Jan 2024 by HBD, Hotel Management
Thank you so much for your wonderful 5-star review of Hotel Omali! We are thrilled to hear that you had a fantastic experience during your stay. It was our pleasure to provide you with excellent service and meet your expectations. We look forward to welcoming you back in the future for another exceptional stay at our hotel.
by A verified traveler
Posted 21 Aug 2023
by A verified traveler
Great hotel with fantastic staff!
Posted 8 Jul 2023 on HotelsA really nice hotel on a beautiful island. The absolutely best thing with this hotel is the fantastic staff that is extremly helpful. They really do that little extra to help you any way they can. I can really recommend a stay at this hotel. You will not be disapointed
by A verified traveler
Posted 16 Jun 2023
I loved that the air-conditioning was switched on to cool the room prior to check in. Room was surprising roomy and really comfy. All the staff were super nice.
Comment from Hotel Management
2 Jul 2023 by Omali Team, Hotel Management
Thank you for taking the time to share your feedback regarding your recent stay at Hotel Omali. We truly appreciate your kind words and positive review.We are delighted to hear that you loved the thoughtful gesture of having the air-conditioning switched on to cool your room before check-in. Our team strives to anticipate our guests' needs and provide a comfortable and enjoyable experience from the moment they arrive.Furthermore, we are thrilled that our staff made a positive impression on you. Our team is dedicated to delivering exceptional service and creating a warm and welcoming atmosphere for our guests. We will certainly pass along your kind words to them, as it will serve as encouragement to continue providing outstanding hospitality.Thank you once again for choosing Hotel Omali. We hope to have the pleasure of welcoming you back in the future for another enjoyable experience.
by A verified traveler
Posted 27 Mar 2023 on Hotels
Comment from Hotel Management
18 May 2023 by Omali Team, Hotel Management
Muito obrigado pela preferência durante a estadia em São Tomé, foi um gosto ter a sua visita! Até breve
by A verified traveler
A lovely oasis of calm, great food & pool area.
Posted 12 Feb 2023 on HotelsThe Omali is an oasis of pristine calm in the chaos of São Tomé. The hotel and gardens / pool area are immaculate. The restaurant food was by far the best food in or near the capital. 5 mins from the airport (no noise). The beach is a bit grubby but far better than the town beaches. Local area was safe in the daytime when we went out although not a lot in the immediate area to see. I upgraded to a suite as wasn't much more but well worth it as room was huge.
Comment from Hotel Management
12 Mar 2023 by Omali Team, Hotel Management
Thank you very much for staying with us at hotel Omali Sao Tome, glad to know all was just perfect during your stay. Kind regards
by A verified traveler
Posted 30 Dec 2022 on Hotels
Comment from Hotel Management
31 Dec 2022 by Omali Sao Tome, Hotel Management
Thank you for staying with us during your visit to Sao Tome, and also from the great feedback. All the team at Omali is happy to know you are satisfied with our service. We wish you a great 2023!
