Ratings based on 205 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Feb 2024
The highlights of my experience at the resort were the friendly and kind staff/team service, delicious food, the amazing massage therapy session and off course being close to nature. Thank you everyone for your love and attention during my stay. We will meet again soon!
Comment from Hotel Management
6 Feb 2024 by Andre Teston, Hotel Management
Dear guest,Thank you for your kind words and for sharing your Expedia experience. We are thrilled to hear that you enjoyed our friendly staff, delicious food, rejuvenating massage and natural surroundings. Your feedback means a lot to us and we can't wait to welcome you back soon!See you later.
by A verified traveler from Highlands Ranch
Posted 11 May 2022
This property is a good, hilltop romantic get away. The rooms are nice. We had one with the ocean view and it was relaxing. The issues with the room was it smelled weird like slightly of pee. The shower took a long time to get hot. It’s not very eco friendly to let the water run. One of the jets in our tub didn’t work and the drain leaked so it didn’t hold the water long. There cold water handle on the water filter jar was broken. The bed was comfy and the the mosquito netting was nice. If you have mobility problems this not the place for you. It’s on a hill and quite a climb up and down from the rooms up to the restaurant. Make sure you don’t have a schedule because it will take a very long time to get food. We had a group and it was always a 45 mins on food orders. The food however is good. The girls at the restaurant are young and need more training. We were constantly asking them to come back and take our orders. I caught one making fun of me one night for being happy with my dessert. Unfortunately for her I understand a bit more spoken Portuguese than she thought I did. Bring your Google translate app. Almost no one speaks English. The one person who did was lazy. Rather than address our English speaking table in English she would just talk to our one Portuguese speaker and make her translate for us. There is no transportation to any beach so you have to walk a way on the busy highway. The big beach had bugs & beach service. The little beach is best. Massage was good.
by A verified traveler
Posted 10 May 2022
Very nice view
by A verified traveler
Posted 7 Dec 2020 on Hotels
O ponto forte é a localização, com uma vista bonita. A pousada é OK, muito longe de um serviço superior como difunde ser.
O quarto tem cheiro forte de mofo.
O serviço é regular e bastante heterogêneo. A recepção é sofrível, mas as equipes do restaurante e da limpeza são muito educadas e muito esforçadas. Falta uma supervisão junto deles pra dar ritmo e resolver questões de exigência maior. Serviço de praia não oferece toalhas no local (você tem que pegar na recepção do hotel), e o horário é bem reduzido - só até 17h, e não tem como deixar o carro no estacionamento após esse horário).
A reserva silver do hoteis.com oferece uma garrafa de espumante como cortesia. Solicitei na recepção, mas fui informado que o hotel desconhece essa política.
Não voltaria e não recomendo do ponto de vista custo/benefício.
Comment from Hotel Management
10 Dec 2020 by Cristiano Silva, Hotel Management
Olá, agradecemos a visita e avaliação.
Ficamos chateados que a sua experiência conosco não tenha atendido as suas expectativas e saiba que a nossa casa estará de portas abertas para que retornem e vivenciem o melhor que o ITTBH pode oferecer.
Ate breve
by A verified traveler from Coeur D’Alene
Posted 16 Mar 2020
I loved this property. My girlfriend and I had a great time. The beach was amazing! We loved the food and everyone was super friendly. The pool and spa were amazing. We got a great massage and met interesting people. 100% we would go again!!
Comment from Hotel Management
16 Mar 2020 by Andre, Hotel Management
Dear guest,
We appreciate your visit and evaluation.
See you later!
by A verified traveler
Amazing view
Posted 4 Jul 2019 on HotelsThe Hotel was great, but since we didn’t have a car to walk to the beach wasn’t safe and there wasn’t a hotel driver to take us to local beaches, but overall was good, place very comfortable and very clean, sadly we was in a room right next a construction area so we couldn’t rest on the day we got sick. We were on a 4 days honey moon and got a virus and both of us got very sick for an entire day and had to be stuck in bed. But the room service and one of the works did an outstanding job checking on us his name was Cristiano did a very nice job checking on us thank you for the hospitality. Too bad we couldn’t reach to the beach. We will try to be back soon, Though thank you
Comment from Hotel Management
10 Jul 2019 by Andre, Hotel Management
Hi Aline, we appreciate your visit and evaluation.
We are delighted that you have enjoyed our hospitality.
We look forward to a new visit soon.
See you later!
by A verified traveler
Posted 18 Aug 2018 on Hotels
Comment from Hotel Management
22 Aug 2018 by Edson Pavão, Hotel Management
Caro Renato, agradecemos por nos visitar e pela avaliaçao
by A verified traveler
Posted 29 Jan 2016 on Hotels
by Julie from Washington DC
Perfect addition to your Brazilian vacation!!!
Posted 3 Jan 2016 on HotelsWonderful place!! We stayed here mostly by accident as we waited too long to book on Ilhabela and planned instead to stay in the nearby town and go to the island for a day trip. We arrived here a little too late in the day and realized it was in Toque Toque, a bit too far to trace to Ilhabela at that time. That said, it didn't matter at all. We were immediately convinced to forget our plans and take as range of all this hotel had to offer - incredible room with big porch and hammock, very close to beautiful beach with a great dose of Brazilian culture without being overcrowded, etc. The hotel staff was amazing, spoke English, and helped us with everything we needed. One guy even helped us get out Manuel car up the incredibly steep driveway because I was too terrified to do so. Cable TV has a lot of English channels. The wi-fi in our room didn't work but I assumed it was because we were in the farthest away room from the main lodge, but we weren't here to get online (and it worked in main lodge). Also.. Amazing breakfast!!!
Recommended
for Couplesby A verified traveler from London
Lovely peaceful Pousada, amazing view from balcony
Posted 9 Nov 2015
Pros: Room and view from balcony. Hot tub and hammock on deck. Delicious breakfast- so many cakes to choose from.
Cons: Could do with having cushions on chairs in dining room and on chairs in balcony.
Location: Beautiful coastline. About 20 mins walk to Toque Toque Grande where hotel has their own garden and loungers on beach. Nearby beaches good too.
Spent a relaxing four nights here before a family wedding on a neighbouring beach. Very peaceful and ideal for couples looking for a romantic get away! The only downside is that you have to get in your car to go anywhere although we did walk to the two nearest beaches. The entrance to the hotel is on a tricky bend but staff are helpful in getting out onto the road.
Really loved our room, definitely worth getting one with a view and hot tub on balcony. Very private and not overlooked. Fabulous views.
