Ratings based on 255 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 May 2023
The front desk stuff was nice, but I was there with a group of people from a TV reality show that took my privacy. They were rude and noisy plus one day, they didn't allowed my room service to be done, all hallway was dark including safety lights was turned off, If you need I have a video to prove the situation.
by A verified traveler
Voltaria!
Posted 27 May 2022 on HotelsÓtima localização. Hotel super bonito/moderno, e tem de tudo por perto. Atendimento excelente!
Comment from Hotel Management
24 Jun 2022 by Gerência , Hotel Management
Prezado Sra Nicole! Agradecemos por dedicar seu tempo para nos contar sobre a sua experiência. Ficamos muito felizes em saber que sua estada conosco foi de seu inteiro agrado. Agradecemos seus elogios ao Transamerica Taboão e à nossa equipe. Esperamos poder voltar a recebê-la em muitas outras oportunidades. Cordialmente, Lucia Helena - Gerente geral.
by A verified traveler
Posted 17 Apr 2022 on Hotels
by A verified traveler
Posted 17 Nov 2021 on Hotels
by A verified traveler
Posted 16 Jul 2021
The hotel itself was very good with clean rooms.
We did have one issue during checkout. The elevators that give access to the lobby were not working so it was a bit cumbersome to get with the bags from the 18th floor to the car.
Apart from that, the facilities are new and the location is very good, close to a major highway.
Comment from Hotel Management
16 Jul 2021 by Lucia Helena - General Manager, Hotel Management
Dear Guest,
Firstly, our apologies for the past inconvenient with the elevators. However, I am very glad my team have gone beyond your expectations. It will always be a pleasure to receive you.
Thank you for your rating and comments.
Kind Regards, Lucia Helena - General Manager
by A verified traveler
Posted 9 Jan 2020 on Hotels
O café da manhã é muito fraco.
Comment from Hotel Management
23 Jan 2020 by Gerente , Hotel Management
Prezado Sr. Thiago, como vai? Agradecemos pela sua avaliação, elogios e recomendações. Com relação ao café da manhã, agradecemos o seu feedback e saiba que estamos sempre trabalhando para melhorar os nossos serviços. Esperamos recebê-lo novamente em breve. Cordialmente, Lucia Helena - Gerente Geral
by A verified traveler from Long Island, NY USA
Posted 10 Sep 2019
A very clean hotel all around, yet with very little in the way of amenities. The front desk staff was very accommodating. In a fairly remote location with not much to do outside the hotel locally. Connected to a small mall with a nice sports bar, The Burgers. Good food & drink, really nice staff.
Comment from Hotel Management
11 Sep 2019 by Gerente Geral , Hotel Management
Dear Guest. Thank you very much for such a nice review about your last stay with us. We are glad you enjoyed all our product, services and specially our staff. Hope we have the pleasure to welcome you back soon! Best regards, Lucia Helena - General Manager
by A verified traveler from MX city
Posted 8 Jul 2019
ok . ok . ok . ok ok ok okokokokokokokokokoko
Comment from Hotel Management
22 Jul 2019 by Gerente Geral , Hotel Management
Prezado hóspede, agradecemos o seu sincero feedback, que é extremamente importante para nós. É sempre um prazer receber comentários positivos sobre a qualidade de nossos serviços e atendimento da Equipe. Esperamos atendê-lo novamente em breve. Atenciosamente, Lucia Helena - Gerente Geral.
by A verified traveler
Posted 10 Jun 2019
by A verified traveler
Posted 19 May 2024
Ótima hospedagem, porém ficaram fazendo manutenção durante a noite, usando martelo e furadeira…
