Ratings based on 295 Verified Reviews
4.9 Room cleanliness
4.5 Service & staff
4.9 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 May 2024
This has to be the best hotel in SP. I had them pick me up from the airport this time and they brought the 2023 Range Rover! Pulling into the hotel is like pulling into a private land in asap that no one can see. You travel through a wooded entrance into an amazing and beautiful resort.
My only recommendation is that if you use Iner like me you should walk to the front of the car entrance to call because most can’t find their way in.
Comment from Hotel Management
3 May 2024 by Edouard Grosmangin, Managing Director, Hotel Management
Dear Christopher,Thank you for your kind feedback, it was our pleasure having you with us at Rosewood São Paulo. We are delighted to learn that you enjoyed your stay and felt like in a private island, indeed we are an urban oasis.! Kindly rest assured that we will continue to be receptive to the needs of our guests so that their next visit will be as memorable and enjoyable as the last. We hope to welcome you back to Rosewood São Paulo soon.
by A verified traveler
Posted 23 Apr 2024
Overall amazing service and room. The butler organized our room to perfection,
Comment from Hotel Management
25 Apr 2024 by Edouard Grosmangin, Managing Director, Hotel Management
Dear Emilie,Thank you for taking the time to share such valuable feedback regarding your recent visit to Rosewood São Paulo. It was our pleasure having you with us.We appreciate you mentioning our room and service.We are looking forward to welcoming you back very soon to any of our Rosewood Hotels & Resorts properties.
by A verified traveler
Posted 15 Apr 2024
Comment from Hotel Management
25 Apr 2024 by Edouard Grosmangin, Diretor Geral, Hotel Management
Prezada Sra. Mariana,Primeiramente agradecemos a visita ao Rosewood São Paulo e por dedicar alguns minutos do seu tempo pela sua gentil avaliação.Esperamos revê-la em breve em nossa propriedade ou em outros hotéis da marca Rosewood Hotels & Resorts.
by A verified traveler
Posted 10 Apr 2024
Wonderful experience - outstanding high-end hotel!
Comment from Hotel Management
25 Apr 2024 by Edouard Grosmangin, Managing Director, Hotel Management
Dear Corinna,Thank you for your kind feedback, it was our pleasure having you with us at Rosewood São Paulo. We are delighted to learn that you enjoyed your stay! We are looking forward to welcoming you back very soon to any of our Rosewood Hotels & Resorts properties
by A verified traveler
Posted 9 Apr 2024
Comment from Hotel Management
25 Apr 2024 by Edouard Grosmangin, Managing Director, Hotel Management
Dear Nicholas,We appreciate your kind review; it is extremely important to us. We look forward to having you back at Rosewood São Paulo.
by A verified traveler
Posted 30 Mar 2024
Gorgeous hotel. You will never feel you are in the middle of a huge city, the ambiance is amazing. I highly recommend this hotel. The hotel gym and spa is to die for if you are person into fitness. I love Rosewood hotels, they are worth every penny.
Comment from Hotel Management
5 Apr 2024 by Edouard Grosmangin, Managing Director, Hotel Management
Dear Alma,Thank you for taking the time to share such valuable feedback. We are thrilled that you enjoyed your stay and our ambiance. Thank you for mentioning the gym and the spa, indeed, they are great. We look forward to welcoming you back soon to Rosewood São Paulo.
by A verified traveler
Posted 4 Mar 2024
Foi uma grande escolha. Durante minha estadia, desenvolvi sintomas da Influenza e contei com todo o apoio e serviço cordial do hotel. Excelente atendimento e ambientes sem iguais. Sem duvida o melhor hotel de Sao Paulo.
Comment from Hotel Management
11 Mar 2024 by Edouard Grosmangin, Diretor Geral, Hotel Management
Prezada Julia,Primeiramente agradecemos pela visita ao Rosewood São Paulo e por dedicar alguns minutos do seu tempo pela sua gentil avaliação.Zelamos sempre para que a experiência dos nossos hóspedes seja memorável. Ficamos felizes em atender suas expectativas.Esperamos que já esteja se sentindo melhor.Estamos ansiosos para recebê-la de volta em breve em nossa propriedade ou em qualquer outro Rosewood Hotels & Resorts.
by A verified traveler
Posted 11 Feb 2024 on Hotels
Comment from Hotel Management
14 Feb 2024 by Edouard Grosmangin, Diretor Geral, Hotel Management
Prezado João,Agradecemos a sua avaliação e esperamos revê-lo em breve em nossa propriedade ou em outros hotéis da marca Rosewood Hotels & Resorts
by A verified traveler from North Miami Beach
Posted 2 Feb 2024
Comment from Hotel Management
14 Feb 2024 by Edouard Grosmangin, Diretor Geral, Hotel Management
Prezado Juan,Agradecemos a sua gentil avaliação, ela é extremamente importante para nós. Estamos ansiosos para recebê-lo de volta no Rosewood São Paulo.
by A verified traveler from New York
Posted 27 Jan 2024
A truly 5 star experience.
Comment from Hotel Management
2 Feb 2024 by Edouard Grosmangin, Diretor Geral, Hotel Management
Dear Anne,Thank you for your kind feedback and we are looking forward to welcoming you back to Rosewood São Paulo very soon.
