Ratings based on 845 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Mar 2024
Exceptionally small room. Friendly staff, a typical Brazilian Hotel breakfast with a wide range of choices.
Comment from Hotel Management
4 Mar 2024 by Francisco Corujo, Hotel Management
Olá, Primeiramente gostaríamos de agradecer pelo seu feedback. Ele é imprescindível para que possamos mensurar a sua satisfação com os nossos serviços e continuar trabalhando sempre com objetivo de superar suas expectativas. Mais uma vez agradeço o seu feedback e esperamos rever você em breve em nosso hotel. Atenciosamente,
by A verified traveler
Posted 12 Dec 2023
Great for a short trip.
Comment from Hotel Management
13 Dec 2023 by Francisco Corujo, Hotel Management
Olá! Gostaríamos de expressar nossa satisfação ao saber que você está satisfeito com os nossos serviços. Agradecemos imensamente pelo seu valioso feedback. Sua opinião é de extrema importância para nós, pois nos permite avaliar a sua experiência e nos esforçarmos para sempre superar as suas expectativas. Atenciosamente,
by A verified traveler
Ministry in Sao Paulo
Posted 4 Dec 2023 on HotelsI was in São Paulo for a few days of ministry and meetings and wanted a room in a central location. It is a bustling area with convenient access to transportation and food. I walked around a couple of times. It is a busy business hotel, but the room is very small, although very clean. The breakfast is very basic as well. Considering the price, well, we are in São Paulo. No complaints.
Comment from Hotel Management
14 Dec 2023 by Francisco Corujo, Hotel Management
Hello,Thank you very much for your review! It was a pleasure to welcome you to our hotel. We are sorry that we did not meet your expectations regarding your accommodation and we will work to correct these points. We hope to have the opportunity to reverse this during your next stay with us!
by A verified traveler from Brockton
Posted 31 Oct 2023
They need to fix the room I was there for a week “no AC”
Comment from Hotel Management
13 Dec 2023 by Francisco Corujo, Hotel Management
Muito obrigado por sua avaliação! Foi um prazer receber você em nosso hotel. Lamentamos não ter atingido suas expectativas com relação a sua hospedagem e vamos trabalhar para corrigir esses pontos. Esperamos ter a oportunidade de reverter isso em sua próxima estada conosco!
by A verified traveler from Philadelphia
Posted 14 Aug 2023
Thiago was really pleasant ☺️
Comment from Hotel Management
22 Aug 2023 by Francisco Corujo, Hotel Management
Olá! Gostaríamos de expressar nossa satisfação ao saber que você está satisfeito com os nossos serviços. Agradecemos imensamente pelo seu valioso feedback. Sua opinião é de extrema importância para nós, pois nos permite avaliar a sua experiência e nos esforçarmos para sempre superar as suas expectativas. Atenciosamente,
by A verified traveler
Posted 5 Jun 2023
This hotel is a modern style, the room is cozy, the manager was super understanding my request about food limitations and health condition, also the chef who always prepared a delicious food required. The staff as general always was very friendly and polite with a smile in the face. The team from housekeeping and very attentive.
Comment from Hotel Management
6 Jun 2023 by Naima Chaves, Hotel Management
Hello, Thank you for sharing your experience with us, allowing us to improve the quality of our services and care. We believe that this direct contact with guests contributes to achieving our goal, the satisfaction of your stay. We hope to have the opportunity to reverse this on your next stay with us! Yours sincerely,
by A verified traveler
GREAT VALUE
Posted 2 May 2023 on HotelsThe hotel is really nice and it has an unbeatable price. It is in between airport and the places to visit being a tourist (like vila madalena)
The room is ok, a bit small like everybody stated on the reviews but clean and with a confy bed.
They have good breakfast and parking if you need it. The only down is the neighborhood, which is a bit sketchy but you'll be safe with uber. I would definitely recommend it because of its price/quality
Comment from Hotel Management
3 May 2023 by Naima Chaves, Hotel Management
Hello, Thank you for sharing your experience with us, allowing us to improve the quality of our services and care. We believe that this direct contact with guests contributes to achieving our goal, the satisfaction of your stay. Yours sincerely,
by A verified traveler
Posted 27 Feb 2023
Great service
Comment from Hotel Management
1 Mar 2023 by Naima Chaves, Hotel Management
Olá, Obrigada por compartilhar sua experiência conosco, nos permitindo melhorar a qualidade dos nossos serviços e atendimento. Acreditamos que esse contato direto com os hóspedes contribui para atingirmos o nosso objetivo, a satisfação em sua hospedagem.
by A verified traveler
Posted 17 Dec 2022
I got a roon different the one I bought.
Comment from Hotel Management
19 Dec 2022 by Naima Chaves, Hotel Management
Muito obrigada por sua avaliação! Foi um prazer receber você em nosso hotel. Lamentamos não ter atingido suas expectativas com relação a sua hospedagem e vamos trabalhar para corrigir esses pontos. Esperamos ter a oportunidade de reverter isso em sua próxima estada conosco!
by A verified traveler
Posted 3 Dec 2022 on Hotels
Comment from Hotel Management
5 Jan 2023 by Naima Chaves, Hotel Management
Obrigada por compartilhar sua experiência conosco, nos permitindo melhorar a qualidade dos nossos serviços e atendimento. Acreditamos que esse contato direto com os hóspedes contribui para atingirmos o nosso objetivo, a satisfação em sua hospedagem. Atenciosamente,
