Ratings based on 489 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from sydney
Posted 21 Nov 2023
Comment from Hotel Management
24 Nov 2023 by Daniel Varela Guimarães Coordenador de hospedagem, Hotel Management
Ola Juliane!Agradecemos seus comentários referentes á sua hospedagem no Adágio São Paulo Berrini.Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços.Agradecemos novamente por nos informar sobre sua experiência.
by A verified traveler
Posted 8 Dec 2019
Excellent breakfast buffet. Very friendly service. Rooms well kept. Nice fitness center. Great overall value. Would stay here again.
Elevator was slow.
Comment from Hotel Management
11 Dec 2019 by General Manager, Hotel Management
Dear guest,
We very much appreciate your comments regarding your stay at the Adagio São Paulo Berrini Hotel.
At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.
We hope your next visit will be as pleasant as the previous one.
Sincerely,
Daniela P
General Manager
by A verified traveler
Superior Apt-Hotel, Comfy & Clean! Awesome for $$
Posted 25 Nov 2019 on HotelsAs a Canadian Married to a Brazillian i have unique ability judge hotel using both Cultures, what is Acceptable & what is not in minds of both Brazilian & Canadian people.
I as most Canadians would give Adagio 3 Star rating while wife & most Brazilians will give a 4 Star based upon our Culture views. Also by me giving it a 3 star rating is NOT A BAD NOR NEGATIVE, It is actually Quite Positive. Have stayed in many hotels All over Brasil & Never have given 3 Star Rating to even a So Called 4 star hotel. Adagio is Very Comperable to Any 3 Star Holiday Inn in N.America. May i Add that a 3 Star & 4 Star Like a Westin are Completely Different.
Adagio is in this case, here in Brasil a Very Nice Hotel and Deserving a 3.5 Star!
Only Negatives for me as a Canadian is tight layout (but very normal to Brasil & S.America) properties here are Rectangular and tight NOT Square like we from N.America are accustomed. Also the wifi Did not work well after 5pm, due to Most Residents being Home using internet.
Service was Excellent no matter where you come from, Especially EXCELLENT for Brasil! Front Desk took pride in speaking English to me and Portuguese to Wife, Doing All they Could to make week long stay pleasant.
Neighborhood-Excellent & Security-Excellent, Breakfast-Excellent, Cleanliness-Excellent within Entire Apt to include Comfortable Beds & Spotless Bathrooms with Nice amenities. Nice balcony and view! Awesome Experience Especially for the Money, Absolutely Will Stay Again!
Comment from Hotel Management
11 Dec 2019 by General Manager, Hotel Management
Dear guest,
We very much appreciate your comments regarding your stay at the Adagio São Paulo Berrini Hotel.
At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.
We hope your next visit will be as pleasant as the previous one.
Sincerely,
Daniela P
General Manager
by A verified traveler
Posted 5 Nov 2019 on Hotels
by A verified traveler
Posted 29 Dec 2018 on Hotels
Comment from Hotel Management
27 Feb 2019 by Daniela, Hotel Management
Prezada Hóspede,
Muito obrigada por compartilhar sua opinião sobre o Adagio SP Berrini.
É um grande prazer para todos nós sabermos da satisfação de nossos hóspedes sobre nossos serviços. Esperamos recebê-la novamente em breve!
Cordialmente,
Daniela P.
Gerente Geral
by A verified traveler
Posted 13 Dec 2018 on Hotels
Very clean apart-hotel.
Separate seating area.
Everything clean and new.
Good breakfast.
Comment from Hotel Management
11 Dec 2019 by General Manager, Hotel Management
Dear guest,
We very much appreciate your comments regarding your stay at the Adagio São Paulo Berrini Hotel.
At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.
We hope your next visit will be as pleasant as the previous one.
Sincerely,
Daniela P
General Manager
by A verified traveler
Posted 15 Oct 2018
Comment from Hotel Management
30 Oct 2018 by Daniela, Hotel Management
Prezado Hóspede,
Agradecemos seus comentários referentes á sua hospedagem no Adágio São Paulo Berrini.
Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços.
Agradecemos novamente por nos informar sobre sua experiência.
Cordialmente,
Daniela P.
Gerente Geral
by A verified traveler
Posted 24 Nov 2017
Unclean room. Aircon only in one of the bedrooms. Not enough seats for 3 to watch TV. No guests allowed in the premisses. Bathroom stunk the whole room. Total disaster!
Comment from Hotel Management
28 Nov 2017 by Vanessa, Hotel Management
Dear Mr.
We appreciate to receive your comments regarding your stay at the Adagio Berrini.
We are sorry that your experience did not meet your expectations; please allow me to express our sincerest apologies. Your comment about your stay was very important to us and we will do our best in order to improve our services and product.
Thank you again for sharing your experience and we hope have your visit again in the future.
Kind Regards,
Vanessa Guedes
General Manager
by Alexandre
Great deal
Posted 2 Mar 2017 on HotelsIt was a nice stay, in a very convenient place. The location was fine, not so far (by car) from Morumbi and Ibirapuera. It was certainly a great deal for the price we payed.
Comment from Hotel Management
20 Mar 2017 by Nicole, Hotel Management
Dear Mr. Alexandre,
We appreciate your comments regarding your stay at Adagio Berrini. It is always a pleasure receive positive evaluations!
We will share your comments with our team and we are sure that will serve as an encouragement to all of our staff to continue improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Nicole Marie Pral
by Jose
Posted 26 Aug 2016 on Hotels
Comment from Hotel Management
19 Sep 2016 by General Manager, Hotel Management
Prezado Hóspede,
Agradecemos imensamente por ter nos enviado a avaliação referente à sua hospedagem no Adagio Berrini . É sempre um prazer receber impressões positivas.
Sua avaliação será compartilhada com nossas equipes e tenha certeza de que será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços.
Agradecemos novamente por nos informar sobre sua experiência e esperamos que sua próxima visita seja tão agradável quanto a anterior.
Cordialmente,
Nicole Marie Pral
