Ratings based on 972 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Mar 2024
Great hotel! Not only clean, modern and well-maintained but it also felt very comfortable and luxurious with very attentive and polite staff who made every effort to make the stay pleasant. The hotel itself is ideally situated and within walking distance of plenty of restaurants and attractions. I definitely would stay here again.
Comment from Hotel Management
6 Mar 2024 by JCastelo, Hotel Management
We're thrilled to hear that you found our hotel clean, modern, and well-maintained, and that the overall experience felt comfortable and luxurious. It's fantastic that our attentive and polite staff contributed to making your stay pleasant. We're pleased that our ideal location added to your convenience, being within walking distance of various restaurants and attractions. We look forward to welcoming you again on your next visit! Best regards, Jorge Castelo - General Manager.
by A verified traveler
Posted 26 Dec 2023 on Hotels
Was very nice hotel. I love it!!
Comment from Hotel Management
26 Dec 2023 by JCastelo, Hotel Management
Thank you for your kind words! We're delighted to hear that you loved your stay. We look forward to welcoming you back soon. Best regards, Jorge Castelo - General Manager.
by A verified traveler
Posted 16 Dec 2023 on Hotels
Comment from Hotel Management
19 Dec 2023 by JCastelo, Hotel Management
Muito obrigado pela classificação positiva, esperamos que volte mais vezes. Atenciosamente, Jorge Castelo - Gerente Geral.
by A verified traveler
Excellent hotel and crew
Posted 16 Dec 2023 on HotelsThe team was great. I was granted early and late checks and an upgrade.
Comment from Hotel Management
19 Dec 2023 by JCastelo, Hotel Management
We're delighted to hear that our team provided excellent service and accommodated your requests for early and late check-ins, as well as an upgrade. We appreciate your recognition and look forward to welcoming you back for another exceptional stay! Best regards, Jorge Castelo - General Manager.
by A verified traveler
Highly Recommended
Posted 5 Nov 2023 on HotelsThis boutique hotel is a gem in São Paulo. All staff members are well trained for great customer experiences. Highly recommended.
Comment from Hotel Management
7 Nov 2023 by JCastelo, Hotel Management
Thank you for the kind words! We're delighted to hear that you found our boutique hotel to be a gem in Sao Paulo and appreciated our well-trained staff. We highly appreciate your recommendation! Best regards, Jorge Castelo - General Manager.
by A verified traveler
Posted 17 Sep 2023 on Hotels
Comment from Hotel Management
18 Sep 2023 by JCastelo, Hotel Management
Muito obrigado pela classificação positiva, esperamos que volte em breve. Atenciosamente, Jorge Castelo - Gerente Geral.
by A verified traveler
Posted 1 Sep 2023
Comment from Hotel Management
22 Sep 2023 by JCastelo, Hotel Management
Agradecemos a avaliação e ficamos à disposição para o que for necessário. Atenciosamente, Jorge Castelo - Gerente Geral.
by A verified traveler
Posted 15 Aug 2023
Staff impeccable, hotel facilities immaculate!
Comment from Hotel Management
15 Aug 2023 by JCastelo, Hotel Management
We're glad with your positive feedback, hoping to welcome you back again. Best regards, Jorge Castelo - General Manager.
by A verified traveler
Posted 5 Jun 2023 on Hotels
Comment from Hotel Management
7 Jun 2023 by JCastelo, Hotel Management
Muito obrigado pela classificação positiva, esperamos que volte em breve. Atenciosamente, Jorge Castelo - Gerente Geral.
by A verified traveler
Sensacional
Posted 31 May 2023 on HotelsImpecável! O L’Hotel é um dos melhores hotéis de SP e isso fica evidente em cada detalhe: funcionários extremamente gentis e atenciosos, quarto luxuoso e maravilhoso, mimos na chegada e na saída e um café da manhã espetacular!! É tão perfeito que não dá conta de de ir embora. Não pense duas vezes: vale muito a pena pagar um pouco mais e se hospedar nesse que é realmente um cinco estrelas.
Comment from Hotel Management
2 Jun 2023 by JCastelo, Hotel Management
Com alegria recebemos seus elogios e esperamos que volte em outras oportunidades. Atenciosamente, Jorge Castelo - Gerente Geral.
