Ratings based on 869 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Apr 2024
Comment from Hotel Management
19 Apr 2024 by Peterson , Hotel Management
PrezadoAgradecemos seus comentários referente sua hospedagem.Esperamos vê-lo em breve.
by A verified traveler
Posted 10 Apr 2024
No need to look elsewhere if you are looking for an affordable hotel very well located from MASP museum and the famous 24 hour Padaria Bella Paulista. I highly recommend this spot.
Comment from Hotel Management
19 Apr 2024 by Peterson , Hotel Management
Dear Katiuscia.Thank you for your feedback. We hope to see you soon.Regards.
by A verified traveler
Posted 24 Feb 2024
Comment from Hotel Management
27 Feb 2024 by Elainne Mikelly, Hotel Management
Olá Adi, obrigado pela sua avaliação, ficamos felizes por termos proporcionado uma experiência agradável. Esperamos seu retorno! Abraço.
by A verified traveler
Posted 17 Feb 2024
Comment from Hotel Management
20 Feb 2024 by Elainne Mikelly, Hotel Management
Olá Danubio, obrigado pela sua avaliação, ficamos felizes por termos proporcionado uma experiência agradável. Esperamos seu retorno! Abraço.
by A verified traveler
Posted 11 Feb 2024
The staff was the best part of this hotel, very nice, friendly, and available. The hotel is very close to two malls and other shopping venues. The area itself is very safe and very illuminated at night.
The room was simple but it had everything guests need to make the stay work. Highly recommended.
Comment from Hotel Management
21 Feb 2024 by Elainne Mikelly, Hotel Management
Hello Edgar, how are you doing?Thank you very much for sharing your experience with us. It is very gratifying to know that you had a pleasant stay at our hotel.It's wonderful to know that our staff was able to provide you with friendly and available service throughout your stay. We are also pleased to hear that the hotel's location met your expectations.Our goal is to ensure that all our guests have a comfortable and convenient stay, and it's great to hear that your room had everything you needed for a functional stay.Once again, we thank you for recommending our hotel and look forward to welcoming you again on your next visit to the region. You are always welcome!Best regards.
by A verified traveler
A good hotel…
Posted 20 Jan 2024 on HotelsThe best thing: very nice employees at reception, location, and breakfast! The worst: the pillows (not so comfortable). But in general, it’s a very good hotel. 4,3/5!
Comment from Hotel Management
2 Feb 2024 by Elainne Mikelly, Hotel Management
Hello Alexandre, how are you doing?Thank you for taking the time to share your comments about your stay at our hotel. We're pleased to hear that you highlighted the friendliness of our staff, the privileged location and the breakfast.We regret, however, that the pillows did not fully meet your comfort expectations. We appreciate your comment and would like to inform you that we have extra pillows available at reception. If you wish, our staff will be more than happy to help you find a pillow that best suits your preferences.Thank you for your overall positive assessment, and we look forward to welcoming you again on future visits to provide you with an even more comfortable experience.Best regards.
by A verified traveler
Posted 14 Dec 2023 on Hotels
Comment from Hotel Management
2 Feb 2024 by Elainne Mikelly, Hotel Management
Olá Ying, obrigado pela sua avaliação, ficamos felizes por termos proporcionado uma experiência agradável. Esperamos seu retorno! Abraço.
by A verified traveler
Posted 5 Nov 2023 on Orbitz
The rooms are clean and pretty basic and small but worth the value. Breakfast was very good!
The front desk (and I’m my case especially Beatrice❤️) were phenomenal in assisting me in all my needs which were many actually. Bravo 🙏
Comment from Hotel Management
7 Nov 2023 by Elainne Mikelly, Hotel Management
Hello Matthew, how are you?Thank you for choosing our hotel and for sharing your experience with us. We are very happy to hear that you had a pleasant stay and that you appreciated the cleanliness of our rooms and our breakfast.We are particularly delighted to hear that our staff, including Tris, were able to make your stay even more special by helping you with all your needs. We will compliment Tris and pass on your thanks.We hope to have the opportunity to welcome you again in the future. Count on us to provide you with another memorable stay.Big hugs.
by A verified traveler
Posted 5 Nov 2023
I’ll be back :)
Comment from Hotel Management
7 Nov 2023 by Elainne Mikelly, Hotel Management
Hi Cristina we would like to say thank you for your review! We are really happy that you have enjoyed the stay.We hope to see you soon.Big hugs.
by A verified traveler
Posted 3 Nov 2023 on Hotels
Comment from Hotel Management
7 Nov 2023 by Elainne Mikelly, Hotel Management
Olá Mateus, tudo bem?Muito obrigado pela sua avaliação, ficamos felizes por termos proporcionado uma experiência agradável. Esperamos seu retorno! Abraços.
