Ratings based on 919 Verified Reviews

4.0 out of 5
4.1 Room cleanliness
4.2 Service & staff
3.5 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 13 Mar 2024
When, during checkin you are told ‘Oh we don’t have any nice rooms left.’ It’s a sign. It was cheap and convenient. So maybe one can’t expect too much.
Comment from Hotel Management
14 Mar 2024 by Att,Fabiana Arantes Supervisora Guest Experience, Hotel Management
Good morning, we appreciate your feedback, our accommodations are the same, we are Budget category with compact and functional rooms, see you soon.
5 out of 5
by A verified traveler

Posted 22 Feb 2024
Good
Comment from Hotel Management
23 Feb 2024 by Att,Fabiana Arantes Supervisora Guest Experience, Hotel Management
Olá Rebecca,obrigado por dedicar seu tempo e nos avaliar,lamentamos que alguns requisitos tenha lhe deixado insatisfeita.
4 out of 5
by A verified traveler

Posted 19 Dec 2023 on Hotels
Comment from Hotel Management
15 Jan 2024 by Att,Fabiana Arantes Supervisora Guest Experience, Hotel Management
Bom dia Adriano,agradecemos sua excelente avaliação, estamos contentes em atender suas expectativas, trabalhamos muito para fornecer um serviço excepcional aos nossos hóspedes e conseguimos durante sua hospedagem.Boa semana.
4 out of 5
by A verified traveler from Toronto

Posted 9 Nov 2023
👏👏👏
Comment from Hotel Management
9 Nov 2023 by Att,Fabiana Arantes Supervisora Guest Experience, Hotel Management
Bom dia Ricardo,agradecemos sua avaliação, lamentamos por não atender total suas expectativas.
4 out of 5
by A verified traveler

Posted 21 Sep 2023 on Hotels
Comment from Hotel Management
22 Sep 2023 by Att,Fabiana Arantes Supervisora Guest Experience, Hotel Management
Bom dia Jaime,obrigado por nos avaliar, foi um prazer recebê-lo!
4 out of 5
by A verified traveler

Posted 18 Mar 2023 on Hotels
Comment from Hotel Management
20 Mar 2023 by Att,Fabiana Arantes Supervisora Guest Experience, Hotel Management
Bom dia Tom, agradecemos sua avaliação, foi um prazer recebê-lo.
1 out of 5
by A verified traveler

Posted 30 Jan 2023
Nada agradável
Comment from Hotel Management
31 Jan 2023 by Att,Fabiana Arantes Supervisora Guest Experience, Hotel Management
Bom dia, agradecemos sua avaliação.
3 out of 5
by A verified traveler

Posted 12 Sep 2022
Room is so small
Comment from Hotel Management
12 Sep 2022 by Att,Fabiana Arantes Supervisora Guest Experience, Hotel Management
Bom dia Alvaro,como vai?Agradecems sua avaliação,ao que lhe feriu pedimos desculpas.
5 out of 5
by A verified traveler from Rio de Janeiro

This traveler left a rating score only Posted 8 Aug 2022
4 out of 5
by A verified traveler

Posted 31 Jul 2022 on Hotels
Comment from Hotel Management
2 Aug 2022 by Att,Fabiana Arantes Supervisora Guest Experience, Hotel Management
Bom dia Isabely, agradecemos seu feedback,esperamos que tenha ocorrido tudo certo com sua estadia,se algo que feriu pedimos desculpas.