Ratings based on 270 Verified Reviews
3.7 Room cleanliness
3.9 Service & staff
3.3 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Oct 2023
Ok
Comment from Hotel Management
23 Oct 2023 by ma, Hotel Management
Bom dia ,Agradecmos a estadia,att, MArly
by A verified traveler
Posted 14 Jan 2023 on Orbitz
Comment from Hotel Management
7 Mar 2023 by ma, Hotel Management
bom dia Agradecemos a estadia,
by A verified traveler
Posted 30 Dec 2022 on Ebookers
Clean and confortable bed
room with good space
Comment from Hotel Management
3 Jan 2023 by ma, Hotel Management
Bom dia ,Obrigada pela estadia e elogios ,Att, Marly
by A verified traveler
Posted 30 Oct 2022
I liked nothing.
Comment from Hotel Management
31 Oct 2022 by Má, Hotel Management
Bom dia!!Agradecemos a estadia e nos desculpamos por não atender suas necessidadesAtt, Marly AlmeidaReservas
by A verified traveler
Posted 3 Aug 2022 on Orbitz
If you have an early morning flight, then this hotel will serve you well as it is within fifteen minutes away. However, a long sleeper may find this a challenging environment to rest in as people were constantly coming and going throughout the night. The staff is very helpful with assistance in regards to a taxi. However, I would recommend the hotel take email reservations as well for airport pickup for guest with either limited Portuguese ability or without a Brazilian phone as the shuttle operates as requested and does not have a set schedule for airport pickup.
Comment from Hotel Management
13 Aug 2022 by ma, Hotel Management
Bom dia,
Foi encaminhada as sugestões a gerência,
Att, MArly Almeida,
Reservas
by A verified traveler from Lake Charles, LA
Posted 3 Jul 2020 on Orbitz
Loved our stay! Pet friendly-we had our cat with us. The room was small (compared to American hotels) but it was very clean. Beds were comfortable. The shower was hot. Very friendly service. The Brazilian breakfast food was great!
For Brasil and for the price range, I thought it was great service. Its in downtown Guarulhos but it’s a quiet neighborhood. They will also keep large luggage at the front desk for you, on account the rooms are small, and nobody messes with it. We had to extend our stay and we re-booked our room through Orbitz and it was cheaper than paying at the front desk. Orbitz is very worth it!
Comment from Hotel Management
8 Jul 2020 by mha, Hotel Management
Bom dia,
Agradecemos a estadia ficamos agradecidos ,
Att,
Marly Almeida
Reservas
by A verified traveler
Posted 12 Feb 2020 on Hotels
Comment from Hotel Management
13 Feb 2020 by mha, Hotel Management
Bom dia Sra. Tatiane,
Agradecemos sua estadia,
Att,
Marly Almeida
Reservas
by A verified traveler
Posted 6 Jan 2020 on Travelocity
Excellent receptionist Thomas. Excellent English and manners.
Comment from Hotel Management
10 Jan 2020 by mha, Hotel Management
Boa tarde
Nós agradecemos ,
att,
Marly Almeida
Reservas
by A verified traveler
Perfect for the price
Posted 27 Dec 2019 on HotelsThe staff is simply amazingly kind and accommodating. Same for the restaurant staff. The transportation for airport is ON TIME and included. Will DEFINITELY be back! Found some little flies on the middle bed but the window was open so its s kind of expected during spring
Comment from Hotel Management
27 Dec 2019 by má, Hotel Management
Nós agradecemos ,seja bem vindo,
Att,
Marly Almeida
Reservas
by A verified traveler
Posted 6 Oct 2019 on Wotif
Não gostei de ter reservado o hotel pelo Wot if, receber a confirmação da reserva por e-mail e chegar no hotel e não ter a reserva, graças a Deus tinha um quarto disponível serão teria sido um grande transtorno ter que procurar outro hotel com duas crianças pequenas, achei desorganizado e não confiável, muito barulhento, gritaria de hóspedes o tempo inteiro...péssima experiência, não recomendo.
