Ratings based on 142 Verified Reviews
3.8 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Nov 2022
I needed a last minute place to stay when I figured out my father wasn't arriving to Sao Paulo the day after I was. We were staying at a hotel in downtown, but I didn't know the geography of the city when I booked this very last minute hotel stay (Literally in the airport). Hotel Aruja is the opposite direction from the place my father and I stayed, but I loved it because it's a part of Sao Paulo I probably would have never seen otherwise. Good food options, friendly people at the hotel and neighborhood, and it's very walkable. Perfect last minute place to spend the night.
Comment from Hotel Management
30 Nov 2022 by Rita Harvey, Hotel Management
Dear customer,We are very happy to know that you enjoyed your experience staying at the Hotel Aruja. We hope that you will return to our hotel in the near future.Best Regards
by A verified traveler
Posted 14 Sep 2022
by A verified traveler
Posted 6 Feb 2022
I liked the service that the staff gave if I needed help. I paid half of what I would have paid for a lesser quality hotel and I was appreciated. I also liked how safe it was there. I wasn't worried about my stuff getting stolen.
Comment from Hotel Management
29 Mar 2022 by Hotel Arujá, Hotel Management
Hotel Arujá agradece!
by A verified traveler
Posted 15 Jul 2021
The property has decent security so you have no need to worry about your stuff getting stolen. What I don't like is that breakfast is not included with your stay.
by A verified traveler
Posted 1 Jul 2021
This is a very good place to stay. It is safe and they serve a good Brazilian breakfast. Note that even though their website says they speak English it isn't the greatest. They will use their phones and use Google translate to work with you. They are happy that you are staying with them and they will work with you. A thing to remember about Brazilian culture is that toilet paper does not go in the toilet. It goes in the trash can. Don't worry about throwing it in the trash, the hotel staff will empty the trash when they clean your room. Overall I loved my stay at Hotel Aruja. If I ever go back to São Paulo I will use them again.
by A verified traveler
Noisy dorm
Posted 30 Sep 2019 on HotelsI’m not sure why would someone place a fitness and game room right next to the dorms. It was quite noisy early in the morning!
by A verified traveler
Nice neighborhood hotel
Posted 12 Dec 2016 on HotelsHotel was investing in remodeled rooms, the new rooms were very nice. Onsite restaurant had good food. Staff in all areas were friendly and efficient. Overall, hotel is highly recommended esp. if you receive a remodeled room.
by A verified traveler
Posted 22 Jan 2024 on Hotels
by A verified traveler
Posted 20 Dec 2023 on Hotels
Alguns pontos deixam a desejar, o atendimento é ótimo, o cheiro de esgoto chega ser insuportável, ar condicionado as vezes começa a pingar na cabeça das pessoas ou no travesseiro/cama. Alguns pontos poderiam melhorar na questão desse mal cheiro e também da questão do
Ar condicionado.
by A verified traveler
Posted 18 Dec 2023 on Hotels
