Ratings based on 385 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Oct 2023
Staff was friendly, breakfast was good. The rooms were musty from mold. Bathroom showers were loaded with mold. It was disgusting. Switched to other rooms and they had mold. 4 out of 4 rooms had mold.
No discount applied due to inconvenience and mold issues.
I have photos but no upload link to share.
by A verified traveler
Posted 18 Oct 2023
by A verified traveler
Posted 4 Jun 2023 on Hotels
by A verified traveler
Disappointed overall, but great staff...
Posted 30 Jul 2021 on HotelsBed was terrible/cheap box spring/not comfortable. Bed comforter was too thin. No central air and the room was freezing (late July 2021). Hotel did provide a portable heater, but it didn't help much. Certain areas of the floor in bedroom and 'living' room were "pitted/damaged." Hotel staff was great/friendly/professional, including with deliveries to the room. Published photos make the rooms look better than the reality. We probably wouldn't stay there again.
by A verified traveler
Excelente custo-benefício
Posted 23 Aug 2020 on HotelsÉ um flat bem agradável, equipe muito atenciosa e tudo muito bem cuidado. Apenas o banheiro que tinha um cheirava um pouco mal por causa do esgoto, mas fora isso estava tudo 100%. Ótimo custo-benefício e boa internet para quem viaja a trabalho e precisa fazer calls constantes.
by A verified traveler from Grapevine
Posted 27 May 2019 on Travelocity
May bueno. Nos gustó muchísimo. Seguramente volveremos
by A verified traveler
Posted 25 Feb 2019 on Hotels
by A verified traveler from Guaruja, Brazil
The Sequoia is not what it used to be
Posted 2 May 2018
Pros: The location is great
Cons: Upgrade of the rooms and front desk staff
Location: supermarkets, shops, restaurants
I have stayed in previous occasions at Sequoia, but they have little by little fallen behind times, their rooms are not updated and it seems they have reduced the amount of staff consequently any request takes for ever.
Recommended
for Everyoneby A verified traveler
Posted 4 Apr 2018 on Orbitz
Very good hotel.in fact the room is a spacious apartment!!
The staff is very nice.
All positive
by A verified traveler
Hotels Sequóia need an upgrade
Posted 25 Nov 2015
Pros: Great Location & Amazing room size
Cons: The restaurant also needs an upgrade, the setting and breakfast options are outdated.
Location: The Sequoia is very well located
Communication with staff in English language was a very big challenge. Front office staff was very helpful both when I checked in and at check out. The internet access drops out and is slow. The toilet doesn't flush properly.
Shampoo was not refilled.
