Ratings based on 493 Verified Reviews
4.2 Room cleanliness
3.8 Service & staff
2.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 May 2024
Average stay. Room
Located behind front desk, noisy.
Comment from Hotel Management
27 May 2024 by Carla , Hotel Management
Dear Mr. Jorge,Thank you for choosing Slaviero Fast Sleep as your rest and shower option at Guarulhos airport.Your evaluation is very important so that we can continue to promote improvements in the service and services provided by the hotel.We understand some of the discomfort that may have been caused during your stay, we are together with the team looking for solutions that can minimize the noise, so much so that the hotel already has a notice in the corridors asking people to collaborate by being silent.In any case, we will spare no effort to continue looking for new solutions that can offer the comfort and rest deservedly of our guests.We hope to be able to see you again soon!We remain at your disposal.Best Regards,Carla Costa Customer Relationship Manager
by A verified traveler
Posted 8 Apr 2024
Comment from Hotel Management
9 Apr 2024 by Carla , Hotel Management
Prezada Sra. Regina,Obrigada pela avaliação realizada a respeito do nosso hotel! Estamos contentes que tenha apreciado sua estadia e esperamos revê-la em breve.Atenciosamente,Carla Costa Gerente de Relacionamento com Clientes
by A verified traveler
Posted 17 Feb 2024
Very convenient since I had 12 hour layover and rechecking baggage was just a 30 second walk from hotel
Comment from Hotel Management
19 Feb 2024 by Carla , Hotel Management
Prezado(a) Sr.(a) Darrell,Obrigado (a) pela avaliação realizada a respeito do nosso hotel! Estamos contentes que tenha apreciado sua estadia e esperamos revê-lo(a) em breve.Atenciosamente,Carla Costa Gerente de Relacionamento com Clientes
by A verified traveler
Posted 28 Jan 2024 on Hotels
Internet didn't work and AC the same. Very nice shower, clean. Price at Hotels.com was one, but at the property, was more. Overall isso worthy when you have longer flights and need a few hours rest.
Comment from Hotel Management
29 Jan 2024 by Jane Gomes, Hotel Management
Dear Mr. Carlos,Thank you for choosing Slaviero Fast Sleep as your choice of rest and bath at Guarulhos Airport.Your evaluation and comments are very important so that we can continue promoting improvements in the service and services provided by the hotel.We hope to see you soon!Regards,Jane GomesGeneral Manager
by A verified traveler
Posted 25 Jan 2024
Comment from Hotel Management
29 Jan 2024 by Jane Gomes, Hotel Management
Prezado(a) Sr(a) Elisenda,Sua opinião é muito importante para nós, e desde já, agradecemos a avaliação realizada a respeito do nosso hotel. Embora o nível de satisfação de nossos serviços possa ter ficado aquém das suas expectativas, gostaríamos de ouvi-lo(a) sobre as necessidades de melhorias que possam ser promovidos para tornar a sua próxima estada e de outros nossos hóspedes merecidamente atendidas.Reiteramos nosso pedido de desculpas por qualquer inconveniente.Atenciosamente,Jane GomesGerente Geral
by A verified traveler
Posted 20 Jan 2024
Comment from Hotel Management
14 Feb 2024 by Carla , Hotel Management
Prezada Sra. Maria,Agradecemos por escolher o Slaviero Fast Sleep como sua opção de repouso e banho no aeroporto de Guarulhos.Sua avaliação é muito importante para que possamos continuar promovendo melhorias no atendimento e serviços prestados pelo hotel.Esperamos revê-la em breve!Atenciosamente,Carla CostaGerente de Relacionamento com Clientes
by A verified traveler
Posted 4 Nov 2023
Comment from Hotel Management
27 Nov 2023 by Carla Costa, Hotel Management
Prezada Sra Kyle,Agradecemos por escolher o Slaviero Fast Sleep como sua opção de repouso e banho no aeroporto de Guarulhos.Sua avaliação é muito importante para que possamos continuar promovendo melhorias no atendimento e serviços prestados pelo hotel.Esperamos revê-la em breve!Atenciosamente,Carla CostaGerente de Relacionamento com Clientes
by A verified traveler
Posted 2 Nov 2023
Very noisy.
Comment from Hotel Management
3 Nov 2023 by Carla Costa, Hotel Management
Dear, Mrs Deisi,Thank you for choosing Slaviero Fast Sleep as your choice of rest and bath at Guarulhos Airport.Your evaluation and comments are very important so that we can continue promoting improvements in the service and services provided by the hotel.We hope to see you soon!Best Regards,Carla Costa Customer Relations Department
by A verified traveler
Posted 17 Oct 2023 on Hotels
Comment from Hotel Management
19 Oct 2023 by Carla Costa, Hotel Management
Dear Mrs.HollyThank you for choosing Slaviero Fast Sleep as your choice of rest and bath at Guarulhos Airport.Your evaluation and comments are very important so that we can continue promoting improvements in the service and services provided by the hotel.We hope to see you soon!Regards,Carla Costa Customer Relations Department
by A verified traveler
Posted 6 Oct 2023
All good
Comment from Hotel Management
9 Oct 2023 by Helen Farias, Hotel Management
Dear Mr(s) ReneThanks for rating our hotel! We are glad that you enjoyed your stay and hope to see you soon.Regards,Helen FariasAssistant Manager
