Ratings based on 809 Verified Reviews
3.8 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jun 2024
Excelente.
by A verified traveler
Posted 27 May 2024
Kind staff
by A verified traveler
Posted 14 Apr 2024
Staff were really friendly but room was was in bad condition especially the toilet. Could really do with some renovation. Other wise great location.
by A verified traveler
Posted 1 Feb 2024
Very good location , walking distance from the Paulista Avenue.
by A verified traveler
Posted 13 Jan 2024 on Hotels
by A verified traveler
Posted 10 Aug 2023
by A verified traveler
Posted 16 May 2023
Very friendly and helpful staff
by A verified traveler
Posted 31 Mar 2023
All the staff members were very helpful and great! Many of them spoke English and those that didn’t were very patient with us when we were translating/communicating. We stayed there twice and each time was a great experience.
by A verified traveler
Posted 16 Aug 2022 on Orbitz
Window in room kept opening because it could not be locked. Bathroom mildew stains on caulking. They had an iron but no board. No microwave. The highlights were space and bed comfort.
Comment from Hotel Management
24 Sep 2022 by Equipe Capcana Hotel, Hotel Management
Boa tarde! Muito obrigado pela sua avaliação e sua presença no nosso hotel.Estamos passando por muitas mudanças para melhor atender nossos hospedes.Te esperamos para uma nova experiência!
by A verified traveler
Nice hotel , good internet !
Posted 14 Dec 2021 on HotelsComment from Hotel Management
3 Feb 2022 by Equipe Capcana Hotel , Hotel Management
Hello Marek, how are you?
Thank you so much for taking the time to rate us, it was a great pleasure to have you with us!
Capcana Hotel Team
