Ratings based on 930 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Jun 2024
The staff were excellent
by A verified traveler
Posted 9 May 2024
by A verified traveler
Posted 26 Apr 2024
Great location and close to dining and shopping venues.
by A verified traveler
Posted 20 Apr 2024
This is my second stay !
Was very pleasant !
Comment from Hotel Management
29 Apr 2024 by Beatriz S Varella, Hotel Management
Dear Mr Davi,Thank you for your comments about your stay in our hotel.We hope to see you soon.Kind regards.Beatriz S VarellaGeneral Manager
by A verified traveler from Tokyo
Posted 10 Mar 2024
The first time to stay at Alphaville. The hotel situated at the very convenient commercial area, which has a lot of eating options, including cafe. The supermarket is walking distance. The staffs were nice and very efficient. The only thing missing was coffee maker and hot pot in the room. Otherwise, very comfortable.
Comment from Hotel Management
22 Mar 2024 by Beatriz S Varella, Hotel Management
Dear Mr Sho,Thank you for your comments about youir stay in our hotel.We shared your concerns with our team to improve the quality of our services.We hope to see you soon.Kind regards,Beatriz S VarellaGeneral Manager
by A verified traveler
Good service but were somehow not clean
Posted 27 Jan 2024 on HotelsBed sheets and towels were not clean. Furniture such as the sofa and the work chair had stains on the fabric.
Comment from Hotel Management
3 Feb 2024 by Beatriz S Varella, Hotel Management
Dear Guest,Thank you for your comments about your stay in our hotel.We shared your concerns with our team to improve the quality of our services.We hope to see you soon.Kind regards,Beatriz S VarellaGeneral Manager
by A verified traveler
Posted 28 Sep 2023
They were in the middle of a refurbishment, which was noisy and dirty
Comment from Hotel Management
30 Sep 2023 by Beatriz S Varella - Gerente Geral, Hotel Management
Dear Mr Lan,Thank you for your comments about your stay in our hotel.We appologize for all the inconvenients. We shared your concerns with our team to improve the quality of our services.Kind regards,Beatriz S VarellaGeneral Manager
by A verified traveler
Posted 25 Sep 2023 on Hotels
by A verified traveler
Posted 18 Aug 2023
Ok
Comment from Hotel Management
31 Aug 2023 by Blue Tree Premium Alphaville, Hotel Management
Prezada Sra Andrea, Agradecemos o envio da avaliação referente à sua estada em nosso hotel. Ficamos felizes que sua experiência tenha sido satisfatória.Atenciosamente; Equipe Blue Tree Premium Alphaville
by A verified traveler
Posted 13 May 2023
