Ratings based on 93 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Spacious room, but don't go barefoot.
Posted 6 Jun 2022 on HotelsThe hotel closes its bar on top floor, so if you don't want to order room service, there is only a small cafe at ground floor you can have the food.
The floor of my room was not as clean as I assumed. Maybe they forgot to mop the floor? One black hair was found on the fresh towel provided.
The room is spacious, and the breakfast has a good variety of food served.
by A verified traveler from Sao Paulo
Posted 20 Jan 2020
O hotel é de fácil acesso, grande e o quarto com bom espaço. A internet funciona, possui estacionamento (algumas vagas “cobertas”) gratuito. Bom café da manhã.
Comment from Hotel Management
22 Jan 2020 by Marlene Teixeira, Hotel Management
Rafael, obrigada pela sua avaliação, ficamos muito gratos
Esperamos nova oportunidade em poder atendê-lo
Atenciosamente
Marlene Teixeira
by A verified traveler from Garden Ridge, Texas
Posted 3 Oct 2019
Being from the US, I can't see myself staying at a hotel that does not accommodate the US voltage on appliances. We won't be staying here again.
Comment from Hotel Management
3 Oct 2019 by Klein Ville team, Hotel Management
we deeply regret not meeting your expectations
Sincerely,
by A verified traveler
Posted 1 Oct 2019 on Hotels
Everything was very nice. Breakfast was included but I never ate at the hotel. I met the owner. A very nice man.
Comment from Hotel Management
1 Oct 2019 by Klein Ville team, Hotel Management
Hello Timothy
Thank you for being with us at our hotel, and thank you for evaluating our services.
Thank you
we said goodbye with a see you soon
by Robson
Posted 30 Jul 2017 on Hotels
Comment from Hotel Management
11 Apr 2018 by Marlene Teixeira, Hotel Management
Agradecemos por ter reservado conosco, esperamos alcançar suas expectativas e que o Klein Ville torne-se sua casa fora de casa.
“Entre como hóspede e saia como amigo.”
Atenciosamente
by A verified traveler
Posted 9 Jun 2017 on Hotels
Comment from Hotel Management
11 Apr 2018 by Marlene Teixeira, Hotel Management
Agradecemos por ter reservado conosco, esperamos alcançar suas expectativas e que o Klein Ville torne-se sua casa fora de casa.
“Entre como hóspede e saia como amigo.”
Atenciosamente
by A verified traveler
Posted 19 Dec 2023 on Hotels
by A verified traveler
Posted 18 Nov 2023 on Hotels
by A verified traveler
Posted 2 Oct 2023 on Hotels
by A verified traveler
Posted 20 Nov 2022 on Hotels
Comment from Hotel Management
2 Jan 2023 by Eduardo Costa, Hotel Management
Olá, Sr. João Carlos! Primeiramente agradecemos por ter estado conosco e por sua avaliação, ficamos felizes em saber que atingimos suas expectativas e ficamos no aguardo de poder atendê-lo brevemente. Atenciosamente, equipe Klein Ville São Leopoldo.
