Ratings based on 180 Verified Reviews
4.5 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Portland
Posted 10 Dec 2023
My room was like a small loft apartment.
Pros: The hotel was conveniently located and comfortable. The staff were kind and helpful.
The pool and fitness facilities were good.
The free breakfast was plentiful and had a nice variety of food.
Cons: The laundry machine was moldy and dirty.
The kitchen had only 2 glasses and no dish soap, so I couldn’t wash anything.
by A verified traveler
Posted 14 Oct 2023 on Hotels
Comment from Hotel Management
15 Oct 2023 by A Equipe. , Hotel Management
Prezado Alan,Espero que essa mensagem o encontre bem.Agradecemos imensamente por nos escolher para sua hospedagem e por sua avaliação.Será um prazer recebe-los novamente.Atenciosamente,
by A verified traveler
Posted 9 Jan 2023
Check in process was slow. The initial room we have been given had no AC remote, the staff who responded to our call did not bother in helping us regarding this and just moved us to a different room. No factual help provided besides moving us from a room to another after we were already set in the room.
Comment from Hotel Management
10 Jan 2023 by A Equipe., Hotel Management
Dear Guest,Thank you for choosing CITY HALL HOTEL for your stay and for your review. We regret that your experience with us did not meet your expectations.
by A verified traveler
Posted 23 Oct 2022 on Hotels
Comment from Hotel Management
26 Oct 2022 by A Equipe., Hotel Management
Prezado Hóspede,Lamentamos que sua experiência conosco não tenha lhe atendido as expectativas. Será um prazer recebe-los novamente.
by A verified traveler
Posted 28 Aug 2022 on Hotels
Excellent property... the challenge is the stairs in the apartment... going up and down.
Comment from Hotel Management
31 Aug 2022 by A Equipe., Hotel Management
Prezado, agradecemos por nos escolher para sua hospedagem e por sua avaliação. Será um prazer recebe-los novamente. Até breve!
by A verified traveler
Posted 14 Aug 2022 on Hotels
Comment from Hotel Management
15 Aug 2022 by A Equipe, Hotel Management
Prezado Hóspede,
Ficamos imensamente gratos por escolher o CITY HALL FLAT HOTEL para sua hospedagem e por sua avaliação.
Será um prazer recebe-los novamente.
by A verified traveler
Posted 14 Mar 2022 on Hotels
Comment from Hotel Management
25 Mar 2022 by A Equipe., Hotel Management
Prezado Hóspede,
Agradecemos por escolher o CITY HALL FLAT HOTEL para sua hospedagem. Esperamos recebe-lo novamente em breve.
Atenciosamente,
by A verified traveler
Posted 26 Feb 2024 on Hotels
Comment from Hotel Management
27 Feb 2024 by A Equipe., Hotel Management
Prezado Sr Gilberto,Agradecemos por escolher o CITY HALL HOTEL para sua hospedagem e por sua avaliação.Será um prazer recebe-los novamente.Atenciosamente,
by A verified traveler
Posted 25 Feb 2024 on Hotels
Comment from Hotel Management
27 Feb 2024 by A Equipe, Hotel Management
Prezado Sr. Sidney,Lamentamos que não foi possivel atender as expectativas. Estaremos a disposição caso queira compartilhar conosco sua insatisfação.Será um prazer recebe-lo novamente.Atenciosamente,
by A verified traveler
Posted 15 Feb 2024
Hospedagem de boa localização com estrutura dimensionada no padrão de flat. Bem organizado e de excelente infraestrutura. Acomodações confortáveis que propiciam um ambiente harmônico seja para passeio ou trabalho.
