Ratings based on 965 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Feb 2024
Location
by A verified traveler
Posted 5 Jul 2023
The hotel is a pretty good bargain, but there are trade-offs. Breakfast is free, but essentially the same every day and with inconsistent quality. For example, some days there were lots of shell in the scrambled eggs. The location is inconvenient if you're looking for familiar places like Starbucks, Burger King, Taco Bell, but there is a nice lagoon park not too far away with a good walking/running trail and snack food stands. I was actually impressed with the shower - it had consistent and adjustable water temperature and pressure with good isolation and containment of the water and steam. Probably my biggest complaint was with the unreliable WiFi. I stayed for several days, but the WiFi passwords they gave me kept expiring after a day or so and then I would have to ask for a new one. It would stop working without any warning and once I was in the middle of a zoom meeting when it cut me off. They really need to improve how they manage WiFi access so guests have access for their entire stay without having to get new passwords all the time.
by A verified traveler from St petersburg
Posted 11 Jun 2023
Need modernize rooms
by A verified traveler
Posted 16 Mar 2023 on Travelocity
You can’t go wrong by choosing this property for your stay. My stay cost me about $50 per night, a real bargain for what you get in return, Strategic and convenient located 10 minutes drive from the airport or to downtown area, near major hospitals and some restaurants, The property is safe, clean and well kept the sauna is currently going under renovation but I am positive it will be amazing when is done, large swimming pool.
The colonial style BREAKFAST is served daily from 6:00 to 10:00 AM and is made with fresh ingredients too many items to list. The shower water pressure is amazing strong and extremely hot for a great relaxation after a long flight or a busy day of work. I definitely will choose to stay in this property on my next visit to São José do Rio Preto and strongly recommend for anyone that are very particular when comes to a great deal for your buck and looking for comfort away from home.
by A verified traveler
Posted 4 Oct 2022
by A verified traveler
Posted 14 Mar 2022 on Orbitz
This property is finishing a long 4 month renovation and they are working out the bugs so to speak, me and and my wife just completed a weekend stay and the phone system in the rooms did not work which meant you had to go all the way to reception to make a request. This is a good hotel on it’s way to being a great hotel.
by A verified traveler
Posted 18 Feb 2022 on Orbitz
Este é um bom hotel quando eles terminam o projeto de construção que estão fazendo nos últimos quatro meses. Eu teria cuidado ao dirigir em sua área de estacionamento, você pode receber um objeto em seu pneu como eu fiz. A comida é boa e os funcionários são prestativos.
by A verified traveler
Posted 2 Oct 2021 on Hotels
by A verified traveler
Posted 27 Sep 2021 on Hotels
by A verified traveler
Fees
Posted 24 Aug 2021 on HotelsThe problem is to included 10% of fees in the everything, always.
