Ratings based on 967 Verified Reviews
4.3 Room cleanliness
4.0 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
Property is nice and so is the staff. Front desk speak english and or spanish but alot of the wait staff doesn’t so alot if pointing to things we wanted. Breakfast is good options but dinner is very limited so i wouldn’t pay for it. Room service food was good. And one block away is a mall with several restaurant and cafes in it. The massages was divine and affordable!
Comment from Hotel Management
13 Jun 2024 by Equipe Hotel Nacional Rio de Janeiro, Hotel Management
Julissa,Thank you for visiting Hotel Nacional Rio de Janeiro!We value our guests very much and any feedback is very valuable for us.We are glad to have met your expectations.We hope to have the opportunity to welcome you again very soon!Bests regards,Hotel Nacional Rio de Janeiro Team
by A verified traveler
Posted 21 May 2024
Stayed for 5 nights and had a great stay at hotel
National. Viktor at concierge was the best and helped us so much! Thanks for the wonderful time.
Comment from Hotel Management
12 Jun 2024 by Hotel Nacional Rio de Janeiro Team, Hotel Management
Hello Philip!Thank you for visit and review Hotel Nacional Rio de Janeiro!We value our guests very much and your feedback is very valuable for us and for Victor!We hope to see you again very soon!Hotel Nacional Rio de Janeiro Team
by A verified traveler
Posted 17 May 2024
Loved it!
Comment from Hotel Management
12 Jun 2024 by Hotel Nacional Rio de Janeiro Team, Hotel Management
Hello Caleb!Thank you for visit and review Hotel Nacional Rio de Janeiro!We hope to see you again very soon!Hotel Nacional Rio de Janeiro Team
by A verified traveler
Posted 14 May 2024
Great place
Comment from Hotel Management
12 Jun 2024 by Hotel Nacional Rio de Janeiro Team, Hotel Management
Hello Steven!Thank you for visit and review Hotel Nacional Rio de Janeiro!We hope to see you again very soon!Hotel Nacional Rio de Janeiro Team
by A verified traveler
Posted 1 May 2024
A very classy property that has been well maintained. Has a great location across the beach although a bit outside of downtown. It is one beach down from Ipanema. The food was mediocre at best but average for Brazil where they don't season or even use salt. The free breakfast is extensive but bland.
Comment from Hotel Management
12 Jun 2024 by Hotel Nacional Rio de Janeiro Team, Hotel Management
Hello Rogelio.Thank you for visit and review Hotel Nacional Rio de Janeiro.We hope to see you again very soon!Hotel Nacional Rio de Janeiro Team
by A verified traveler
Posted 1 May 2024
Not bad
Comment from Hotel Management
12 Jun 2024 by Hotel Nacional Rio de Janeiro Team, Hotel Management
Hello Mahdi!Thank you for visit and review Hotel Nacional Rio de Janeiro!We hope to see you again very soon!Hotel Nacional Rio de Janeiro Team
by A verified traveler
Posted 29 Apr 2024
Please read until the end.
-The staff at the front desk was very pleasant & spoke great English. housekeeping also did a great job daily. I got sick & the room service frequently brought up more tea upon request.
-The property is beautiful and provides amazing beach views as well as views of the biggest favela. They have a nice gym, & spa as well as a beautiful elevated “lawn”. The pool is also decent. Honorable mention, the restaurant on the roof is stunning, with great drinks & nice food. I recommend the salmon.
The bar outside was okay. My drinks were constantly made with extra lemon. They have live performances from a dj or pianist every now & then.
-Food: I included free breakfast in my booking and it was worth it. They have many options that change through the week and a live chef that makes the best omelettes daily. There was also a detox juice that tasted amazing lives up to its name.
Now.. my ⚠️ONLY ISSUE ⚠️ with this property is that on day 5 out of 7, the Water Shut Off. I could not bathe or brush my teeth with the sink or shower. I had to use the water bottles in the fridge and after explaining this to them they STILL charged us for the water. They also eventually stopped answering the phone once they realized the issue. The water came on for an hour and then went off again. If you walk 2 blocks down you’ll see all the locals outside until 4am with the best local dishes for $3-$5usd. The “FUN” aka LAPA is a 30min $15usd uber ride away! The GIG airport is 40min
Comment from Hotel Management
13 Jun 2024 by Hotel Nacional Rio de Janeiro Team, Hotel Management
Tashi,Thank you for visiting Hotel Nacional Rio de Janeiro!We value our guests very much and any feedback is very valuable for us.We are very sorry that we did not meet your expectations in this stay.We are very sorry for the inconvenience.We hope to have a new opportunity to welcome you again.Bests regards,Hotel Nacional Rio de Janeiro Team
by A verified traveler
Posted 26 Apr 2024
Property is very clean and beautiful. Well worth the price. Only stayed here one night but would definitely stay again!
Comment from Hotel Management
12 Jun 2024 by Hotel Nacional Rio de Janeiro Team, Hotel Management
Hello Ryan!Thank you for visit and review Hotel Nacional Rio de Janeiro!We hope to see you again very soon!Hotel Nacional Rio de Janeiro Team
by A verified traveler from MIAMI
Posted 25 Apr 2024
Comment from Hotel Management
12 Jun 2024 by Hotel Nacional Rio de Janeiro Team, Hotel Management
Hello!Thank you for visit and review Hotel Nacional Rio de Janeiro!We hope to see you again very soon!Hotel Nacional Rio de Janeiro Team
by A verified traveler from Cherry hill
Posted 24 Apr 2024
Comment from Hotel Management
12 Jun 2024 by Hotel Nacional Rio de Janeiro Team, Hotel Management
Hello Sayantani!Thank you for visit and review Hotel Nacional Rio de Janeiro!We hope to see you again very soon!Hotel Nacional Rio de Janeiro Team
