Ratings based on 676 Verified Reviews

3.7 out of 5
81% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 14 Jun 2024
Hotel was great for our visit in Santos.
3 out of 5
by A verified traveler

Posted 24 Oct 2023 on Travelocity
Good location Property under renovation Too old elevavator . Kind scare
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Nov 2022
4 out of 5
by A verified traveler

Good

Posted 6 Jun 2021 on Hotels
Muito bon
4 out of 5
by A verified traveler

Good hotel

Posted 5 Jun 2021 on Hotels
hotel with complete facilities
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Mar 2021 on Hotels
5 out of 5
by A verified traveler

Posted 27 Mar 2021
The staff went above and beyond in making sure that me, my husband and my parents were very comfortable! Breakfast as always is delicious so make sure you include that in your stay! I totally recommend anyone to stay at Imperador Hotel when visiting Santos!
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Feb 2021 on Hotels
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Jan 2021 on Hotels
5 out of 5
by A verified traveler

Courteous and Attentive Staff

Posted 29 Mar 2019 on Hotels
My experience was largely positive. There was a rich array of choices for breakfast. Though the hotel is generally maintained clean, a change of the red carpet on the hallways will improve its score on cleanliness. I found the staff to be responsive, friendly and courteous.
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