Ratings based on 131 Verified Reviews

4.0 out of 5
100% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 23 Mar 2024
We stayed one night just to be very close to the airport,
Comment from Hotel Management
23 Mar 2024 by Gerd, Hotel Management
Would have been good to know what was so bad during your stay but anyway we believe next time you'll avoid our hotel and we will never find out.
4 out of 5
by A verified traveler

Posted 3 Mar 2024
it was alright
Comment from Hotel Management
5 Mar 2024 by Gerd, Hotel Management
Thank you
5 out of 5
by A verified traveler

Posted 27 Feb 2024 on Hotels
Comment from Hotel Management
5 Mar 2024 by Gerd, Hotel Management
Thank you
5 out of 5
by A verified traveler

Posted 26 Feb 2024 on Hotels
Comment from Hotel Management
27 Feb 2024 by Gerd, Hotel Management
Thank you
5 out of 5
by A verified traveler

Very nice staff

Posted 22 Feb 2024 on Hotels
Very friendly and helpful staff! Thank you for this lady at the reception who tried to make me feel very comfortable.
Comment from Hotel Management
27 Feb 2024 by Gerd and Genesi (the Lady at the reception :), Hotel Management
Thank you
4 out of 5
by A verified traveler

Posted 15 Feb 2024
the wall of the swimming pool was disgusting. i never used the pool.
Comment from Hotel Management
18 Feb 2024 by Gerd, Hotel Management
Sir, we clean our pool every day. Manually and with a robot. We believe that you havent seen the design of the tiles on the surface of the water level, they might look as if they are dirty while they are clean.We will change the tiles soon.
4 out of 5
by A verified traveler

Posted 7 Feb 2024
Comment from Hotel Management
24 Mar 2024 by Gerd, Hotel Management
Thank you
1 out of 5
by A verified traveler

Posted 5 Feb 2024
Comment from Hotel Management
6 Feb 2024 by El Administrador, Hotel Management
We dont understand what went wrong. It would have been better to let us know during the 3 days stay but there was no communication at all :(
1 out of 5
by A verified traveler

Posted 18 Dec 2023
Comment from Hotel Management
19 Dec 2023 by Gerd, Hotel Management
Thank you very much!
5 out of 5
by A verified traveler

Posted 4 Nov 2023
Great Staff and fantastic value for money. I will always use you when I am in Boca Chica
Comment from Hotel Management
4 Nov 2023 by Gerd, Hotel Management
Thank you very much