Ratings based on 277 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jun 2024
Affordable
by A verified traveler
Posted 12 Jun 2024
Property needs preventative maintenance
by A verified traveler
Posted 7 Jun 2024
Just perfect ! Amazing atmosphere and safe to walk locally. Beautiful rooftop and great food
Comment from Hotel Management
8 Jun 2024 by Gran Hotel Europa Trademark by Wyndham, Hotel Management
Dear guest, your comment is very valuable to us.We hope to see you very soon in this her home away from home.
by A verified traveler from ontario
Posted 3 Jun 2024
Disfrutamos del fin de semana de celebración del día de madres en RD y entre la propiedad y el desayuno todo fue un espectáculo
Comment from Hotel Management
8 Jun 2024 by Gran Hotel Europa Trademark by Wyndham, Hotel Management
Estimado huesped, su comentario es muy valioso para nosotros, esperamos verle muy pronto en esta su casa fuera de casa.
by A verified traveler
Posted 2 Jun 2024
Great location if you want to explore La Ciudad Colonial
by A verified traveler
Posted 28 May 2024
Nice building, the room was unremarkable.
Comment from Hotel Management
8 Jun 2024 by Gran Hotel Europa Trademark by Wyndham, Hotel Management
Estimado huesped, su comentario es muy valioso para nosotros, esperamos verle muy pronto en esta su casa lejos de casa.
by A verified traveler
Posted 24 May 2024
This lovely hotel is in Zona Colonial the historic birthplace of Columbus finding the new world. The housekeeping, kitchen and front desk staff are all pleasant and helpful. The hotel is within easy walking distance of about 20 nearby tourist sites.
Comment from Hotel Management
8 Jun 2024 by Gran Hotel Europa Trademark by Wyndham, Hotel Management
Dear guest, your comment is very valuable to us.We hope to see you very soon in this her home away from home.
by A verified traveler
Posted 18 May 2024
Not to bad but I've seen better
Staff is nice with trust but not with employees Expedia charges to much I would never used Expedia again
Comment from Hotel Management
8 Jun 2024 by Gran Hotel Europa Trademark by Wyndham, Hotel Management
Dear guest, your comment is very valuable to us.We apologize for the inconvenience.We hope to see you very soon in this her home away from home.
by A verified traveler
Posted 18 May 2024
Nice place
Comment from Hotel Management
8 Jun 2024 by Gran Hotel Europa Trademark by Wyndham, Hotel Management
Dear guest, your comment is very valuable to us.We hope to see you very soon in this her home away from home.
by A verified traveler
Posted 17 May 2024
The best parts of the hotel facilities are the lobby and rooftop terrace breakfast service and cocktails. The front desk staff is professional and friendly, especially Maria, and rhw location is excellent.
But the room itself was run down, with chipped floor tiles, a shabby closet and furniture, and tiny bathroom, which was fine given the low rate we paid for two weeknights and that we only slept and showered there. There wasn’t even anywhere to sit besides the beds, despite the fact that there was room for a small arm chair in the corner.
Comment from Hotel Management
8 Jun 2024 by Gran Hotel Europa Trademark by Wyndham, Hotel Management
Dear guest, your comment is very valuable to us.We apologize for the inconvenience.We hope to see you very soon in this her home away from home.
